Strategic SaaS CSM: Growth, Adoption & Retention
NGData
A leading technology firm in New York is seeking a passionate Customer Success Manager to enhance relationships with clients and drive adoption of their innovative platform. You will manage account relationships, guide clients through onboarding, and ensure they achieve their desired outcomes. The ideal candidate has 2–3 years in a client-facing role, is proficient in CRM platforms, and excels at communication. If you're looking for a collaborative environment that values professional growth, we encourage you to apply. #J-18808-Ljbffr
- ...Manager to enhance client engagement and retention using innovative B2B SaaS AI technology. This position... ...managing client relationships, developing strategic execution plans, and ensuring high... ...satisfaction while driving revenue growth. Ideal candidates will have a proven...Suggested
$68k - $90k
...Bonusly platform. This role involves managing key metrics for growth and retention, project managing customer launches, and developing... ...success, strong project management skills, and familiarity with SaaS platforms. This is a remote position in the United States, offering...SuggestedRemote work- ...A B2B SaaS company is seeking a Customer Success Manager to manage a portfolio of accounts, ensuring successful adoption and renewal processes while contributing to revenue growth. The ideal candidate will have 1–3 years of experience in Customer Success or Account Management...SuggestedRemote workFlexible hours
- ...A B2B SaaS startup is seeking a proactive Customer Success Manager to enhance client relationships and drive adoption of their AI-powered platform. This role requires a proven record in... ...remote environment, and opportunities for professional growth. #J-18808-Ljbffr...SuggestedRemote work
- ...to make smarter, more strategic decisions. Our AI-powered... ...+ events, helping high-growth companies identify... ...Vendelux is a Series A SaaS company backed by leading... ...ideal person has been in a CSM role at a high‑growth... ...customers through training and adoption while ensuring their...SuggestedFull time
- ...seeking a Client Partner for the commercial and corporate industry. This role focuses on retention, relationship health, and growth within a defined book of business, acting as the strategic point of contact between Pritchard and its clients. The ideal candidate will have...
- ...A leading SaaS firm in the United States is looking for a Customer Success Manager to oversee customer retention and enhance client relationships. The ideal candidate has over 3 years of experience in customer management, preferably in a SaaS environment. Responsibilities...
$100k - $125k
...Success Manager to ensure high levels of customer satisfaction and retention for the FatTail customer base. This role encompasses... ...have over 10 years of experience in customer success within a B2B SaaS context, strong communication skills, and familiarity with customer...$110k - $140k
...seeking a Senior Account Manager to lead strategic customer accounts in North America.... ...success through account management, ensuring retention and growth while maximizing product value. The ideal candidate will have 10+ years in SaaS Account Management, excel in building...- ...customer implementations and drive platform adoption in Texas, USA. The ideal candidate will... ...+ years in customer success roles within SaaS, strong CRM knowledge, and excellent... ...optimize their experience, and ensuring high retention rates. This role requires a proactive approach...
$125k
...promote bi-directional growth. Talon.One is... ...relationships to drive product adoption and turn customer... ...support tickets Drive retention and growth to your book... .... Prepare and deliver strategic and business value to... ...tech and experience with SaaS products and APIs Experience...Local areaRemote workFlexible hoursNight shift$250k
...Rippling Strategic Account Manager Rippling's Strategic Account... ...What You'll Do Drive growth and retention for your book of Rippling's... ...meet company objectives for adoption, retention, and revenue growth... ...Will Need ~7-10+ years of SaaS experience in account...Contract workWork at officeRemote work3 days per week- ...time role focuses on onboarding, engagement, and growth, ensuring customers fully realize the potential... ...in managing enterprise accounts in a B2B SaaS or fintech setting. Responsibilities include driving user adoption and transaction volume while collaborating across...Full time
$112.48k - $162.8k
...post-sale lifecycle of enterprise accounts, drive adoption, and ensure customer success while building strong... ...experience in Customer Success Management in an enterprise SaaS environment, a track record in achieving retention targets, and the ability to engage with...Work at office2 days per week3 days per week$120k - $165k
...Kustomer is hiring a Strategic Customer Success Manager to enhance customer relationships and drive product adoption. Located in New York, this role involves managing a post-sale... ...customer success experience, ideally with SaaS products. The position offers a salary range...- ...role demands strong analytical skills and the ability to build strategic partnerships with clients. The ideal candidate will have 3 years... ...customer interactions, renewing contracts, and supporting growth initiatives. Competitive compensation is offered, including bonuses...
- Independent Recruiters Groep BV in New York zoekt een Senior Customer Success Manager om een portfolio van klanten met een jaarlijkse omzet van meer dan €1 miljoen te beheren. Deze rol gaat verder dan het standaard klantencontact; je bent een strategisch partner die klanten...
- ...TytoCare is seeking a Strategic Customer Success Manager to oversee... ...remote role requires strong B2B SaaS experience and the ability to... ...to ensure long-term client retention and expansion. Your responsibilities... ...data to drive business growth. The ideal candidate will...Remote work
$110k - $130k
...seeking a Customer Success Manager to shape success journeys for customers while driving product adoption and usage. The ideal candidate will have 5+ years in B2B SaaS with a strategic approach to customer management. This hybrid position requires presence in the Manhattan...Work at office3 days per week- ...on building relationships with C-level stakeholders, developing strategic account plans, and ensuring customer satisfaction. Candidates... ...experience in customer success or a similar role within the B2B SaaS industry, with proven skills in revenue generation and account...Remote work
- ...is seeking a Customer Success Manager for Strategic Accounts to lead complex implementations... ...high-complexity accounts to drive product adoption and ensure meaningful outcomes. The ideal... ...management, preferably in a healthcare SaaS environment, and possesses exceptional project...Remote work
- ...on maximizing long-term value by enhancing client engagement and adoption of our platform. This role requires strong analytical and... ...customer lifecycle. A bachelor’s degree and prior experience with B2B SaaS or in account management is necessary. This position requires working...Work at office3 days per week
- ...LTK is seeking a Client Partner for Strategic Programs in Fashion to lead revenue growth and relationship-building with fashion brands. This remote-friendly role is vital for driving adoption of LTK's innovative platform solutions. The ideal candidate will have 6+ years...Remote work
- Kustomer Inc. is seeking a Strategic Customer Success Manager to strengthen customer relationships... ...managing renewals, driving product adoption, and aligning customer goals with Kustomer... ...Success or Account Management within a SaaS context. Kustomer offers comprehensive healthcare...
$100k - $120k
...Retention Manager Live events are fun. Concerts,... ...partnering closely with Strategic Accounts, Account Management... ...in partnership with CSM and Account teams... ...experience in a quota-carrying SaaS revenue role (Renewals,... ...the autonomy of a high-growth startup. ~...Contract workWork at officeMonday to Friday- ...A leading technology company is seeking a Strategic Account Executive to drive revenue growth by expanding relationships with key enterprise accounts. The ideal candidate will have extensive experience in SaaS sales and a proven record of exceeding quotas. Strong interpersonal...Remote work
$70k - $90k
...A leading B2B SaaS company seeks a Customer Success Manager to manage key client relationships, ensuring adoption and satisfaction. This remote role is open to New York-based applicants only, offering a competitive salary of $70,000–$90,000/year. Responsibilities include...Remote workFlexible hours$80k - $90k
...invites applications for the position of Customer Success Manager (CSM). In this role, you will be the trusted advisor for our... ...customers, guiding them through onboarding and ensuring product adoption for growth. Located remotely within the U.S., this position offers a...Remote work$220k
...initiatives in your book to meet company objectives for customer adoption, retention, and revenue growth. Account managers in our Enterprise segment own revenue... ...commitments What You Will Need ~4+ years of SaaS experience in account management, sales, or quota-...Contract workWork at officeRemote work3 days per week- ...A leading SaaS company in New York seeks an Account Manager to manage a portfolio of customer accounts, focusing on driving retention, upsells, and renewals. The role involves strategic account planning and collaboration with cross-functional teams to meet customer needs...Work at officeFlexible hours
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