Residential Direct Support Professional

Adult Residential Support Professional – 2nd Shift Neillsville Center – Lutheran Social Services of Wisconsin and Upper Michigan Full-Time | Benefit Eligible | Neillsville, WI Make a Difference Every Day Lutheran Social Services of Wisconsin and Upper Michigan is seeking an Adult Residential Support Professional to join our team at Neillsville Center. Neillsville Center provides residential substance use treatment for men in a supportive, recovery-focused environment. As an Adult Residential Support Professional, you'll provide guidance, supervision, and compassionate support to residents while helping create a safe, structured environment that promotes recovery and independence. Working alongside a dedicated team, you'll help residents build life skills, achieve treatment goals, and move toward lasting recovery. Schedule Monday–Friday: 3:45 p.m.–12:15 a.m. Saturday & Sunday: 8:00 a.m.–8:30 p.m. Weekend shifts are required. Essential Duties & Responsibilities This list is not intended to be all-inclusive and may be expanded as business needs require. Provide supervision, support, and positive role modeling to residents. Build positive relationships while maintaining professional boundaries. Observe, document, and report resident behaviors, progress, and daily activities. Support residents in achieving individualized treatment goals. Respond appropriately to emergencies and crisis situations. Monitor and/or administer medications in accordance with program policies. Assist with meal preparation, housekeeping, grocery shopping, and other daily living activities. Transport residents to appointments, meetings, and other approved activities. Collect urine specimens for urinalysis and administer breathalyzer tests as required. Facilitate educational and life skills groups within program guidelines. Maintain confidentiality while communicating professionally with residents, coworkers, and community partners. Attend required meetings and trainings. Perform other duties as assigned. Benefits Medical, Dental, and Vision Insurance Flexible Spending Accounts (Health & Dependent Care) Paid Time Off and 10 Paid Holidays 403(b) Retirement Plan Employee Assistance Program Mileage Reimbursement Employee Recognition and Service Awards Public Service Loan Forgiveness (PSLF) eligibility Qualifications Required High school diploma or GED. Valid driver's license with reliable transportation. Ability to pass required background, caregiver, and medical clearances. Strong communication, problem-solving, and teamwork skills. Preferred Experience working in substance use treatment, behavioral health, mental health, human services, or a related field. College coursework in Social Work, Psychology, Human Services, or a related field. DHS 83 training, or the ability to complete required training after hire. Work Environment This position is based in a residential treatment setting and requires frequent standing, walking, bending, kneeling, and using stairs. Employees may assist with outdoor resident activities, seasonal property maintenance, and transportation of residents as needed. Lutheran Social Services of Wisconsin and Upper Michigan is an Equal Opportunity Employer committed to creating an inclusive workplace where everyone is valued and respected. LSS is an Equal Opportunity Employer (EOE)