Oracle Field Service Consultant

Job Summary A transformation‑focused Oracle OFS Consultant who helps utilities clients modernize field service operations and deliver measurable business value. The role combines hands‑on Oracle Field Service experience with strong consulting, communication, and scrum delivery skills, enabling partnership across business, technology, client, product, testing, training, and offshore teams. Responsibilities Support Oracle OFS transformation programs for utilities clients, including field service process redesign, solution configuration, testing, training, deployment, and post‑go‑live adoption. Collaborate across client stakeholders, Accenture delivery teams, product teams, integration teams, testing teams, training teams, and offshore resources to deliver coordinated OFS outcomes. Lead or support scrum ceremonies, backlog refinement, sprint planning, user story development, acceptance criteria, demos, and defect triage for OFS workstreams. Provide hands‑on Oracle Field Service training, coaching, and enablement for business users, super users, and project team members to support long‑term adoption. Analyze functional, technical, and integration requirements across scheduling, dispatch, mobile workforce, routing, capacity, and field execution processes. Support execution of cutover activities, deployment readiness, change enablement, and stakeholder communications for OFS releases. Identify opportunities to improve delivery methods, solution quality, and cross‑team collaboration while helping clients realize transformation value. Travel Travel may be required for this role. The amount of travel will vary from 0% to 100% depending on business need and client requirements. Qualifications Minimum of 3 years of experience implementing and supporting Oracle Field Service Cloud solutions. Minimum of 2 years of experience working with field service operations, dispatch management, scheduling optimization, or related areas. Minimum of 3 years of experience in requirement analysis, business process reviews, application management, workforce management, systems integration, field service management, or related consulting delivery. Strong Oracle Field Services on‑the‑job experience. Minimum of 5 years of Agile experience managing large backlogs for scrum teams and enabling prioritized work execution. Experience working in Scrum or Agile delivery environments, including user stories, sprint ceremonies, backlog management, demos, or defect resolution. Experience collaborating across cross‑functional business, technology, integration, testing, training, client, and offshore teams. Bachelor’s Degree or equivalent (6 years) work experience. If an Associate’s Degree, 3 years of work experience is required. Bonus Points Experience with Oracle Fusion Field Service, or broader Oracle Utilities application ecosystem. Scrum Master, SAFe, Agile, or Oracle certification. Experience in utilities operations, field workforce optimization, dispatch, scheduling, routing, mobile workforce, or capacity management. Benefits Accenture offers a market‑competitive suite of benefits including medical, dental, vision, life, and long‑term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. For more information, see Accenture employee benefits information: Accenture Employee Benefits (the link is provided for reference; the URL is displayed in text). Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. 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