Security Officer - Lobby Access
Allied Universal
Job Description
Job Description
As a Security Officer Lobby Access Ambassador in Indianapolis, IN , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as a Front Desk Officer in a dynamic retail location, where you will greet visitors, manage access, monitor activity from a stationary post, and support daily security-related operations with professionalism and care. This role offers the chance to provide outstanding customer service, communicate clearly with guests and staff, and contribute through teamwork, integrity, and a people-first approach in a fast-paced environment.
Position Type: Full Time
Pay Rate: $17.95 / Hour
Job Schedule:
DayTimeMon03:00 PM - 11:00 PMTue03:00 PM - 11:00 PMWed03:00 PM - 11:00 PMThur03:00 PM - 11:00 PMFri03:00 PM - 11:00 PMWhat You'll Do:
- Provide customer service at the front desk by following site-specific procedures, screening visitors, and assisting with access control and other security-related protocols.
- Monitor lobby and entrance activity, greet guests, verify credentials, and document arrivals, departures, deliveries, and other front desk activity as required.
- Respond to incidents, questions, and critical situations in a calm, problem-solving manner, and communicate with site contacts, visitors, and/or local responders when appropriate.
- Support a welcoming retail location by helping to deter unauthorized access, observing for unusual activity, and reporting concerns, hazards, and/or policy violations to the appropriate personnel.
- Complete logs, reports, and other required documentation related to front desk operations, visitor management, and security-related events in a timely manner.
Minimum Requirements:
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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