Digital Tools Enablement Specialist
Desert Financial Credit Union
Digital Tools Enablement Specialist
The Digital Tools Enablement Specialist is an individual contributor responsible for increasing awareness, adoption, and effective use of digital tools across the organization. This role focuses on hands-on enablement, including user training, user groups, webinars, and day-to-day support for tools like Copilot, Agents, Microsoft Teams, Power Automate, Microsoft Forms, SharePoint, and OneDrive.
The specialist will also monitor usage and adoption metrics, identify opportunities to improve utilization, and help ensure digital tools are used consistently, securely, and in alignment with established standards in partnership in solutioning with SwitchThink partners.
Adoption & Enablement
Support day-to-day adoption of digital tools, like Copilot, Agents, Microsoft Teams, Power Automate, Microsoft Forms, SharePoint, Lists, and OneDrive
Organize and facilitate user groups, training sessions, webinars, lunch-and-learns, and product demos in partnership with SwitchThink.
Understand business needs and provide practical guidance and support to end users on how to use Microsoft Tools effectively in their daily work
Collaborate with SwitchThink partners to solve business needs
Create and maintain how-to guides, FAQs, use cases, and best-practice documentation
Serve as a functional point of contact for user questions related to digital tools capabilities and usage
Automation & Productivity Support
Help identify simple workflow and process improvement opportunities
Support testing, documentation, and rollout of approved solutions
Encourage reuse of proven use cases
Usage Monitoring & Reporting
Create governance in partnership with SwitchThink in setting up user group community to implement best practices and support across the organization
Monitor usage and adoption metrics across tools and user populations
Track adoption trends, tool utilization, and engagement from training activities
Partner with SwitchThink to maintain visibility into tool usage
Provide regular usage summaries and insights to stakeholders and leadership
Governance & Collaboration
Follow established governance, security, and compliance guidelines
Partner with SwitchThink and business teams to support responsible tool usage
Help reinforce standards, documentation, and lifecycle management
What You Will Need
Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field preferred.
Equivalent combination of education and experience required.
2+ years of hands-on experience with Microsoft tools preferable in a support, enablement, or business operations role required.
2+ years of experience delivering training sessions, webinars, or user support required.
1 year of practical experience using Microsoft Teams, Power Automate, Microsoft Forms, SharePoint, and OneDrive required.
Working knowledge of Microsoft Copilot and AI Agents required.
Experience working in a highly collaborative, cross-functional environment required.
Experience working with usage data, dashboards, or basic reporting required.
Proficiency across Microsoft 365 suite (Teams, SharePoint, OneDrive, Forms, Lists)
Working knowledge of Microsoft Copilot and AI Agents
Power Automate ability to build and support low-code/no-code workflows
Familiarity with Microsoft 365 Admin Center and usage/adoption reporting
Basic understanding of governance, compliance, and security standards within M365 required.
Facilitation skills user groups, webinars, lunch-and-learns, and live demos
Ability to translate technical capabilities into practical, business-relevant guidance
Documentation skills how-to guides, FAQs, use cases, and best-practice content
Ability to assess user skill levels and tailor training accordingly required.
Ability to monitor and interpret usage and adoption metrics
Experience creating adoption summaries and presenting insights to stakeholders thru dashboards or basic reporting
Identifying utilization trends and recommending improvements; continuous improvement mindset required.
Strong written and verbal communication skills with the ability to explain technical concepts in simple terms
Ability to work cross-functionally with business users, SwitchThink IT, and governance partners
Comfortable serving as a day-to-day point of contact and trusted resource required.
Ability to manage multiple initiatives simultaneously (training calendar, documentation, reporting, automation support)
Self-directed and able to prioritize independently as an individual contributor
Detail-oriented for documentation, lifecycle management, and governance tracking required.
Microsoft tools certifications preferred.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
- ...inspected areas, determined needs, use of tools, equipment and chemicals, number of work... ...Reasonable accommodations may be made to enable individuals with disabilities to perform... ...thermometers; Operating and understanding digital scale; Knowing principles and...Digital
- ...Services & Indirect Procurement Specialist is responsible for leading... ...driving process efficiencies, digital transformation, and next-... ...Indirect Procurement Manager enables improved cost structure, operational... ...systems and digital tools. Excellent communication,...DigitalContract workWork at officeLocal area
$49.2k - $84.33k
...at Siemens, we take pride in enabling sustainable progress through... ...customers by combining the real and digital worlds. We are improving how... ...with us! Our Systems Specialists participate in the... ...able and willing to use hand tools, laptop, email, smartphone, and...DigitalPermanent employmentFor contractorsWork at officeLocal areaImmediate startNight shift$130k - $196k
...Certification and LMS Administration Specialist - Zendesk’s Digital CX team is redefining how customers connect... ...: 5+ years in Customer Education or Enablement within B2B SaaS, including 2+ years... ...of LMS platforms, automation tools, vendor management, and managing learner...DigitalRemote work$118.2k - $129.4k
...Ent Imaging & Radiant/Cupid Specialist you will have the ability to... ...deploy innovative and technology‑enabled solutions focused on "heart... ...Health Care & Life Sciences, Digital Banking & Payments, Investment... ...and standard methods and tools; validates solutions with subject...DigitalWork at officeVisa sponsorship- ...deliver holistic performance improvement and digital transformation. Join our team of... ...in strategy, process design, technology enablement, and operational services to enable heart... ...Controlling, and third‑party time or scheduling tools to support accurate time results,...DigitalWork at officeLocal areaRelocationShift workNight shift
- Paid Search Specialist job at Youtech. Scottsdale, AZ. Youtech, a dynamic Digital Marketing Agency, has consistently earned a spot on... ..., including Google Keyword Tool, Google Analytics, Google Ads,... ...participate in volunteer activities, enabling you to give back to the...DigitalFull timeCasual workLocal areaMonday to Friday
$68k - $73k
...on the alignment of Pearson digital products with instructors’ learning... ...the same core learning tools. The Faculty Advisor must be... ...demonstrations, and other sales enablement initiatives. Use a set of... ...Coordinator, Teaching and Learning Specialist Pearson is an Equal...DigitalFull timeRemote workShift work$105k - $132.4k
...96. Its primary mission is to profitably enable sales and growth by tailoring financial solutions... ...Own, train on, and operates SLED bid tools for State & Local Government and... ...technology work together across the physical and digital worlds. These solutions provide customers...DigitalFull timeContract workTemporary workWork at officeLocal areaFlexible hours- ...Physical Therapy Specialist Imagine a life where your daily endeavors enable someone to take their first step after undergoing surgery, regain their independence... ...is essential, along with comfort in utilizing digital charting and clinical documentation systems. The...DigitalImmediate startFlexible hours
- ...Rock Specialist The Rock Specialist is responsible for the administration, optimization... ...congregation members on Rock RMS and related tools. Develop comprehensive training... ...Exposure to website content management and digital communications. ~ Previous work in a...Digital
- ...on a mission to make the world safer by enabling autonomy in transportation. Partnering with... ...the Role As a Fleet Deployment Specialist (FDS), you will play a critical role in... ...using modern technology systems, apps, and digital communication platforms. Adaptability...DigitalFull timeAll shiftsShift work
$79.2k - $124.7k
...Monitor business performance against objectives using company tools to support effective planning and sales impact. Qualifications... ...insights to develop strategic sales plans. Comfortable using digital tools and platforms to engage with healthcare professionals....DigitalWork experience placementWork at officeRelocationFlexible hoursNight shift- ...Cash Management Specialist #8100 A job at TSMC Arizona offers an opportunity to work at... ...generations of chips that will power the digital future. As a Cash Management Specialist,... ...and treasury management; Data analysis tools, including Tableau, PowerBI, R, and SPSS...DigitalWork experience placementWork at office
$79.2k - $124.7k
...Cardiovascular Disease Specialist As a Cardiovascular Disease Specialist, you will drive... ...performance against objectives using company tools to support effective planning and sales... ...sales plans. Comfortable using digital tools and platforms to engage with healthcare...DigitalFor contractorsWork experience placementLocal areaRelocationFlexible hoursNight shift$30 per hour
...Life Cycle Specialist - South - req1703 OVERVIEW The Life Cycle Sales Specialist serves in a supporting capacity to the Regional... ...supporting sales programs through customer outreach (phone, email, digital tools, and approved social media) to determine optimal targets for...DigitalHourly payLive inWork at officeRemote work- ...things and the things it makes. Industry X enables leaders to act quickly and confidently... ...to the future. We define Industry X as digital reinvention of manufacturing / engineering... ...A ambitious Manufacturing Systems (MES) Specialist ready to take on new challenges. As...DigitalHourly payWork experience placementLive inWork at officeLocal area
$60.2k
...Job Profile: Student Support Specialist 2 Job Family: Student Support Services... ...on the design and scalable delivery of digital teaching and learning models to increase... ...and ensure students have access to the tools, information, and support needed to achieve...DigitalFull timePart timeInternshipLocal areaRemote workRelocation packageFlexible hours$300 per month
...Program Specialist Job No: 540494 Work Type: Full-time Location: PHOENIX... ...and download documents. • Organizing digital documents Ability to: • Ensure... ...aspects of work. • Proficient in relevant tools to manage and track progress. (Microsoft...DigitalFull timeContract workTemporary workWork at officeFlexible hours- ...Summary Castle Real Estate Group is seeking a Buyer Specialist to expertly assist clients throughout their home buying process... ...willingness to learn Comfortable using technology and digital communication tools About-our-team At Castle Real Estate Group, we...Digital
- ...Summary Posting Note: Donor Relations Specialist II Position Summary The Donor... ...stewardship deliverables. • Manage annual digital donor walls, including content refresh... ..., including emerging treatments, tools and technologies Advancing education...DigitalFull timeShift work
$105k - $130k
...planners, designers, engineers, scientists, digital innovators, program and construction... ...team. AECOM is looking for a Proposal Specialist IV to join AECOM's Federal Marketing... ...intelligence and leverages data systems and tools to support proposal strategy and...DigitalDaily paidWork at officeLocal areaRemote workWorldwideRelocation packageFlexible hours$18 - $20 per hour
...Print Production Specialist Wise Pelican is hiring a dedicated Print Production Specialist... ...estate professionals with cutting-edge tools and services. As a growing company with... ...printing and finishing equipment, including digital printers, cutters, folders, binding...DigitalPart timeFlexible hours- ...and human resources, they deliver its clients services such as digital conversion, advanced data capture solutions, document... ...deep expertise in RFP strategy, capture management, and sales enablement, capable of shaping go‑to‑market decisions while driving flawless...Digital
$85k - $95k
Newell Brands is seeking a Maintenance Digitization & AI Enablement Analyst to modernize maintenance workflows using digital tools and AI. In this role, you'll work closely with technicians and management to enhance equipment performance and uptime while fostering the adoption...Digital- ...logistics/facilities) domains, while driving process efficiencies, digital transformation, and next-generation procurement capabilities.... ..., the Corporate Services & Indirect Procurement Manager enables improved cost structure, operational continuity, and long-term...DigitalContract workLocal area
- ...Subcontract Formation Specialist Extraordinary teams building inspiring projects: Since 1898, we have helped customers... ...and prepares periodic status reports Works with Digital Supply Chain and other Automation Tools Subcontract Formation Duties and...DigitalContract workPart timeFor contractorsWork experience placementWork at officeLocal areaRemote workRelocation
- ...unsatisfied with the status quo. We are seeking a Specialist of Personalized Marketing to help... ...collaboratively across marketing, digital, creative, CRM audience, and technical teams... ...deployment platforms, QA processes, AI tools, or campaign operations Exceptional attention...DigitalLive inWork at officeRemote workHome officeFlexible hoursShift work1 day per week
- ...Join our growing global team as a Remote Business Development Specialist in the rapidly expanding personal development sector. We are... ...lifestyle. Simple and proven 3 step marketing systems; Established digital tools and one-on-one mentorship; Feel the deep satisfaction of...DigitalRemote jobFor contractorsSelf employment
- ...Leasing Specialist Community Name: Omnia on Thomas Unit Count: 382 Schedule: Tuesday - Saturday Are you interested... ...strong proficiency in utilizing property management software, digital marketing tools, and leasing platforms to track leads, manage applications...DigitalHourly payLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Digital Tools Enablement Specialist. Be the first to apply!
- digital marketing consultant Phoenix, AZ
- digital specialist Phoenix, AZ
- remote digital marketing consultant Phoenix, AZ
- digital platform specialist Phoenix, AZ
- digital consultant Phoenix, AZ
- digital operations specialist Phoenix, AZ
- digital engagement specialist Phoenix, AZ
- digital art internship Phoenix, AZ
- digital print Phoenix, AZ
- digital editor Phoenix, AZ

