Fishing and Sporting Goods Retail Associate

Mountain Hardware and Sports is a community-focused retailer proudly serving our communities with 5 locations. We specialize in home improvement products, outdoor gear, home furnishings and more providing expert and friendly service to our communities. As a Fishing and Sporting Goods Retail Associate at Mountain Hardware and Sports, you'll stay active helping customers in our fishing and sporting goods department. This role involves working closely ensuring your department is well-stocked, organized, and features attractive displays. If you have experience or an interest in fishing and sporting goods, and prior retail customer service experience, this position could be a great fit. Core Skills Professional and friendly demeanor— creating a welcoming first/last impression for customers Active listening— identifying what customers are asking for Clear communication— explaining options and guidance confidently Problem-solving— helping customers find the right product or solution Adaptability— shifting priorities based on store traffic or needs Multi-tasking— managing multiple customer interactions appropriately Duties and Responsibilities Greet customers and assist with Fishing and Sporting Good products and recommendations Provide product knowledge, promote, and sell home décor items, recommending complementary products Set up, maintain, and organize attractive product displays that align with promotions and seasonal trends Process transactions accurately, handle special order requests, and assist with receiving and stocking merchandise Assist in loading/unloading merchandise and maintaining a clean, organized, and safe department Stay updated on industry trends in fishing and sporting goods Skills and Qualifications Must be able to work in the United States Must be at least 18 years or older Must be able to communicate effectively in English Must have ability to lift up to 56lbs Must have ability to use a ladder Ability to use provided computer, programs, and technology-based equipment when needed Ability to perform duties in a fast-paced, confined environment while maintaining focus and efficiency Ability to multi-task Experience Customer service: 1+ year (preferred) Fishing and Sporting Goods related experience: 1+ year (preferred) Benefits Paid Time Off (Vacation Pay) Paid Sick Leave (Sick Pay) Paid Meal Periods Medical, Dental, and Vision health insurance Employee Stock Ownership Plan - ESOP 401k with Employer Match Employee Store Discount Employee Referral Program Fitness Reimbursement ($300 a winter season) Access to Ski California Gold Ski Pass Access (transferable ski pass to be used at any California ski resort) Annual Reviews and Increases Christmas Bonus #J-18808-Ljbffr Truckee