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Remote Support Specialist (Fully Remote)

Liberty University

New York, NY
  • Remote job

Maintain call and support metrics at required level for assigned area. Escalate tasks due to need for higher technical ability or customer service skills. Utilize help request system to document work and customer interaction. Qualifications: Two-year college degree in Computer Science or related discipline or equivalent experience. Minimum one year of experience in computer troubleshooting or similar technical field. Strong customer service, interpersonal, and communication skills. Working Conditions: Position requires 40 hours/week with weekend and evening shifts. Must have reliable high-speed home internet and a designated workspace. May require travel with valid driver's license and insurance. Liberty University Liberty University is a Christian university dedicated to training champions for Christ through faith-driven education. As one of the largest Christian universities in the U.S., it employs a diverse community of faculty, staff, and student professionals united by a shared mission. #J-18808-Ljbffr Liberty University

Vacancy posted 2 days ago
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