Hotel Front Desk Night Auditor

Job Description

Job Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Compensation:

14.50 - 15.50 hourly

Responsibilities:

• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Provide exceptional service to all hotel guests during their stay
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Process additional administrative, bookkeeping. and accounting procedures as required
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process

Qualifications:

• Requires a flexible schedule that allows for overnight shift hours
• Must be computer proficient; experience with accounting or reservation software is a bonus
• Excellent customer service and communication skills are required
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• High school diploma or equivalent required; some college preferred

About Company

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

At Sleep Inn & Suites in Savannah, TN, our mission is to provide every guest with exceptional comfort, genuine Southern hospitality, and unforgettable experiences on the Tennessee River.