Cashier

Company Overview

ABOUT FESTIVAL FOODS:

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests - even in our extensive associate benefits and programs.

Job Summary

Join our team as a Festival Foods Cashier!

Job Title: Cashier

Reports To: Guest Service Department Manager

Are you looking for a role in a helpful, fun, and guest-focused environment? We are seeking Cashiers to join our team and provide outstanding service to our customers (which we refer to as guests). As a key part of our retail and grocery store team experience, you'll ensure every shopper leaves ready to "boomerang" back again.

Providing excellent guest service is at the heart of what we do. Whether it's a friendly greeting, answering questions or addressing guest concerns, you'll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.


External Job Description

What You'll Do:

As a Cashier, you will be at the forefront of our customer service efforts, ensuring each guest has a pleasant and efficient shopping experience. Your responsibilities will include:

• Engage with Guests: Engage in friendly conversations, make eye contact, and ensure every guest feels welcome and valued.
• Efficient Transactions: Scan grocery items, process sales and efficiently, and handle monetary transactions with care.
• Bagging with Care: As needed, bag items thoughtfully to ensure products reach their destination in the condition they left our store.
• Stay Informed: Maintain awareness of all promotions and advertisements to assist guests effectively.
• Maintain Order: Keep your register station neat and well-stocked with necessary supplies.
• Communication: Relay guest requests to the Guest Services leadership team as needed to ensure guest satisfaction.
• Quality Standards: Ensure all quality and quantity standards are met, especially during peak times at 10 am and 5 pm.
• Teamwork: Perform other duties as needed to support the team.
• Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

What We're Looking For:

To excel in the Cashier role at Festival Foods, you should have:

• Customer Service Skills: Ability to engage with guests and provide outstanding retail sales and service.
• Retail Experience: Ability to process information and merchandise transactions and hande cash and media at registers.
• Communication: Strong ability to communicate effectively with both customers and retail associate team members.
• Accuracy: Ability to read, count, and write accurately to ensure precise transactions.
• Equipment Operation: Ability to operate all equipment necessary to perform the job.

Physical Demands and Work Environment:

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.
• Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
• Physical ability to stand for extended periods and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above.
• Ability to work varied hours/days, including nights, weekends, and holidays, as needed.

Work Schedule:

The Cashier position is flexible, offering both part-time and full-time opportunities. The work schedule may include mornings, afternoons, evenings, weekends, and holidays based on your availability.

Ready to be a key player in our customer service team and create positive shopping experiences? Apply now and bring your guest focus to our retail environment!

Benefits Overview

WHY YOU'LL LOVE IT HERE:

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.

• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
  
  
  
• Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
  
  
  
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.

• Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.

• Save for Your Future: Offering a 401(k), we're proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.
  
  
  At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.