Customer Service Representative

Customer Service Representative

The Customer Service Support assists visitors to the facility, maintains incoming phone calls, provides client assistance, data entry and record keeping. Essential Duties & Responsibilities:

• Handling Answers telephone system and directs calls accordingly
• Greet visitors and direct them to appropriate places.
• Processes orders
• Responsible for sending customers order acknowledgements.
• Expediting orders
• File records in cabinets
• Handles in-coming and out-going mail, prepares Fed-Ex shipments
• Prepares brochures or flyers, as requested
• Orders and host lunches for visitors or training
• Maintain office supplies and inventory
• Keep the front desk clean and presentable, maintain safe housekeeping
• Other tasks as requested by the Managers

Required Qualifications & Experience:

• 1 year of related experience
• Great communication; good listener, professional speaking, positive attitude
• Friendly and courteous
• Customer Focus
• Take Charge attitude
• Dependable and Professional
• Legal authorization to work in the United States.

SAMSON Controls Inc. is part of the SAMSON Group which is comprised of SAMSON AG, global SAMSON sales subsidiaries, and sixteen manufacturing companies that provide flow control solutions to leading processing companies worldwide. SAMSON Controls, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, sex, sexual orientation, gender identity, national origin, veteran, disability, or any other protected status.