Senior/Staff Technical Program Manager - Live Service Operations

Job Description

Job Description

The Program Management Office (PMO) at Zoox is responsible for driving cross-functional program planning and execution at the highest level. We partner with leaders from across the company in vehicle development, system design, software engineering, manufacturing, fleet operations, and business functions to develop and deliver major corporate milestones on the path to launch, and beyond. Our program managers contribute to the end to end success of technical, integrated product milestones involving both of our vehicle platforms - the Toyota Highlander test fleet and Zoox’s purpose-built robotaxi.

In this role, you will:

• Partner with a wide range of department managers to translate the top-down corporate strategy and milestones into detailed technical roadmaps, timelines, and deliverables
• Influence key decisions working cross-functionally across engineering, manufacturing, product, operations, and strategy to reach the right outcomes
• Establish standard reports to provide concise and effective communications to key stakeholders on program status, issues/risks, and accomplishments
• Define and develop new KPIs and other methods to measure performance that best translate progress toward goals
• Ensure the program goals are aligned with business objectives; build and sustain momentum among cross-functional TPMs and workstreams towards delivering on time and on target
• Maintain a strong technical understanding of our vehicle platforms, software lifecycle, safety clearance process, and live robotaxi service operations
• Build deep trust and credibility with technical department managers to steer high-stakes decisions and negotiate trade-offs across competing organizational priorities.

Qualifications:

• BS or MS degree in an engineering discipline or equivalent experience
• 7+ years of experience in engineering, program management, or management consulting with a focus on product launches
• Success in driving complex SW/HW integration processes and optimizations, and leading complex cross-functional programs end to end
• Comfortable leading through ambiguity and enabling teams to perform in this environment
• Proficient in tools or processes required to manage complex projects (i.e., Gantt chart, risk matrix, Smartsheet, Jira, etc.)
• Excellent written, presentation, and verbal communication skills are a must, and the ability to create visualizations of KPIs and program risks

Bonus Qualifications:

• Project Manager Professional certification (PMP) or equivalent
• Experience with autonomous vehicles, robotics, test platforms, simulation, and automotive or aerospace processes is highly desired
• Experience with developing and scaling strategy, processes
• Strong foundational background in Systems Engineering
• Prior experience in the Autonomous Vehicle (AV) or Aerospace/Airline industries

Base Salary Range

There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.

Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.

About Zoox

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.

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Accommodations

If you need an accommodation to participate in the application or interview process please reach out to View email address on us.fitly.work or your assigned recruiter.

A Final Note:

You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.