Assistant Food & Beverage Director

Assistant Food & Beverage Director

The Assistant Food & Beverage Director plays a key leadership role in supporting the Director of F&B in overseeing all food and beverage operations within the Walmart AMP and Walton Arts Center. This includes concessions, lounges, bars, catering, banquets, and special events. This role requires a hands-on approach in delivering superior service, maintaining high standards, and driving profitability while fostering a culture of excellence.

Principal Responsibilities (Essential Functions):

• Direct oversite of the Food & Beverage Management Team.
• Direct oversite of all AMP & WAC Food & Beverage facilities.
• Direct oversite of the food and beverage payroll.
• Direct oversite and maintenance of the point-of-sale menu item creation, vending location creation, product category creation, software/hardware updates, and the distribution of all POS hardware to appropriate vending locations.
• Assist the Director of Food and Beverage with the capital budget, AMP concert budgets, WAC show budgets, and WAC special event budgets.
• Assist the Director of Food and Beverage with the recruitment, training, and coaching of all Food and Beverage staff on best practices, cleanliness, and responsible alcohol service.
• Determine staffing needs for each show or event and schedule staff accordingly.
• Delegate, oversee, and provide direction to staff during event operations for set-up and close-down.
• Communicate company policy, standards, and procedures and ensure staff operate accordingly.
• Monitor best practices for pours, recipes, and beverage standards.
• Verify all hygiene and cleanliness standards are met and maintained before, during, and after events.
• Resolve customer complaints promptly.
• Understand operating point of sale for both venues including voids, stand sheets, opening and closing inventory, point of sale functions, and event reports.
• Assist the Food and Beverage Purchasing Manager with inventory and ordering supplies at both venues as needed, check-in deliveries and ensure proper documentation is complete.
• Cultivate good relationships with suppliers and sales representatives as required.
• Oversee bar layouts and displays to maximize functionality and attractiveness.
• Assist the Director of Food and Beverage with generating and presenting financials for end of show reports for both WAC and AMP shows.
• Maintain regular communication with staff and management through meetings and discussions.
• Represent Walton Arts Center / Walmart AMP at both on and off-site events, as requested.
• Maintain professional working relationships with teammates, fellow staff members from other departments, vendors, patrons, and tenants of leased spaces.
• Perform related duties as assigned by supervisor
• Maintain security and safety requirements as defined by operations guidelines.
• Maintain compliance with all company policies and procedures

Minimum Qualifications:

• High school diploma or GED required
• Capable of managing multiple, overlapping events, at multiple venues.
• Arkansas Beverage Certification required.
• Serve Save Certification required.
• Proficient in Microsoft Office Suite.
• Must be detail oriented with excellent written and spoken communication skills.
• Flexibility with hours including early mornings, nights, and weekends. Occasional overtime will be required.
• Ability to make decisions in a fast-paced work environment.
• Comfortable with consistently adhering to the highest standards of integrity, professionalism, ethics and confidentiality.
• Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently as well as with others to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

Work Experience:

• 3-5 years minimum in managing multi-unit facilities. Preferably in a large venue or high-volume sales location.
• 3-5 years Event Planning, Organizing, and Management preferred.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.