Store Manager

Location: Ocean Township, NJ Salary: $60,287 - 66,986 per year (base salary may vary depending on location, knowledge, skills, and experience). What You’ll Do As an authentic brand ambassador for the Wayfair family, lead and create a best‑in‑class customer experience by connecting them with the world’s biggest and best home online assortment brought to life in our stores. Assist the Store Manager in bringing the Wayfair brand family to life by building a high‑performing, customer‑centric team, and actively linking them in an authentic way to all channels. Lead and develop a team of sales associates to meet sales goals. Master our brand story and share it with polished communication, personal appearance, and professionalism. Consistently recruit, hire, and retain a salesforce that delights and inspires customers while driving sales. Build a talent pipeline, both internal and external, to deliver budgeted sales and best‑in‑class customer experience. Build schedules that allow for best‑in‑class customer service, meet all operational business requirements and are fair and balanced for associates. Maintain leadership presence through effective floor management and resource allocation. Identify customers’ needs and balance them with operational requirements to meet customer experience standards. Perform opening and closing routines and provide supervision to ensure the store is meeting financial goals and associates are providing best‑in‑class service to our customers. Foster and instill a culture of accountability and continuous feedback to promote a profitable, positive, and dynamic environment. Assist the Store Manager in leading a team to always use good judgment; demonstrate a culture of ethical conduct, security, and compliance. Ensure the team feels supported and inspired daily; treat all personnel internally and externally with respect, empathy, and inclusion. Manage stockroom organization and supply levels to maximize efficiency, safety, and productivity to support sales floor replenishment. Utilize sales analytics tools to drive store profitability and growth in a way that supports the success of the overall brand. Manage and monitor stock levels, merchandise adjacencies, presentations, signing, and assortment in all departments to ensure the sales floor is adequately stocked. Maintain visual standards required by Wayfair and Tanger Outlets. Participate in operational store activities as needed: bring new products to the floor, floor sets, replenishment, substitutions, and general store upkeep. Bring a willingness to share innovative ideas and solutions to continuously improve team operations. Live by, emulate, and guide by our People Principles every day. Physical Requirements Employee frequently required to stand, walk, talk, and hear. Must handle, feel, and reach with hands and arms. Occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl. Must regularly, frequently, or occasionally lift and/or move up to 50 lbs. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Schedule At Wayfair and our family of brands, we strive to provide employees with a work schedule that protects work‑life balance and takes scheduling preferences into consideration. Due to the nature of the retail industry, shift schedules will vary. We will provide schedules a minimum of 2 weeks in advance, and you will have the opportunity to trade with teammates as needed. Assistance For Individuals With Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. We will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form. Equal Opportunity Employer Wayfair is a place you can call home. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. #J-18808-Ljbffr