Senior Showroom Manager

Senior Showroom Manager – Rockville, MD (Ferguson) Job Details Reports to Senior Branch Manager 10,000 sq ft showroom Direct oversight of 11 associates Responsibilities Actively leads day‑to‑day showroom operations which includes the Showroom team, collaboration with Senior Branch Manager and Operations Manager to focus on showroom displays, the clearance center, revenue growth, margin enhancement, budget targets and process improvement Maintain and develop a team including hiring, mentoring, training, scheduling, setting goals, expectations and development Supervises daily showroom traffic with a wide range of customers to sell a variety of products including lighting, appliances, and high‑end fixtures Handle budget process activities, review and handle expenses Assist customers, both by appointment and walk‑ins Build and maintain relationships with suppliers and serve as the first point of contact to address and resolve customer complaints Attend industry events and/or meetings to represent Ferguson locally Qualifications 5 years of prior sales leadership experience is ideal coupled with sales and customer service experience Proven track record of building and implementing process improvement and efficiencies Ability to initiate and embrace change, mentoring skills and desire to train others Ability to work across department lines, manage time and people Must have outstanding communication skills (verbal, written and interpersonal) Ability to listen optimally to address problems, anticipate issues and make effective decisions Experience in plumbing fixtures, lighting and/or appliance retail sales Ability to serve a vast array of customers with varying levels of product knowledge At Ferguson, we care for each other. We value our well‑being just as much as our hard work. We are committed to a holistic approach toward benefits plans and programs that support the mental, physical and financial well‑being of our associates. Our competitive offering includes health, dental, vision, paid time off, life insurance, a 401(k) with a company match and additional inclusive enhancements that are adaptable to diverse situations and needs, including mental health coverage, gender‑affirming and family‑building benefits, paid parental leave, associate discounts, community involvement opportunities and more. Pay Range $5,951.70 – $12,966.80 Estimated ranges displayed are monthly for salaried roles or hourly for all other roles. This role is bonus or incentive plan eligible. Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. The company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60‑300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60‑741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer (F/M/Disability/Vet/SexualOrientation/Gender Identity). Equal Employment Opportunity and Reasonable Accommodation Information #J-18808-Ljbffr Dormont Manufacturing Co