Sales Manager - Tablet & Capsule Packaging Systems

Company Description

Together with 6,900 colleagues worldwide, we are the strategic partner for the pharmaceutical and food industries in processing and packaging technology. With seamless processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. For example, we ensure that vaccines are safely filled and that tablets can fully release their active ingredients. Your favorite chocolate and snacks are also sustainably packaged with our help.

Apply now and become part of our team!

The Syntegon Technology Services location in Raleigh, North Carolina is the headquarters of the North American Service Hub of Syntegon, which concentrates on the customer's unique requirements.

Job Description

Summary

Responsible for managing the end-to-end sales process for imported pharmaceutical solid packaging equipment, from lead generation through order intake. Serve as the primary customer liaison and coordinate Syntegon resources to define customer requirements, specify engineering solutions, recommend design modifications, and resolve technical issues to ensure high customer satisfaction and successful project delivery. Successful candidates may support mid-west or west regions.

Key Responsibilities

• Generate and qualify sales leads, develop quotations, and drive order intake.
• Establish and maintain positive, technically credible relationships with customers and prospects to position Syntegon as a supplier and partner of choice.
• Develop and execute a regional sales strategy in collaboration with key stakeholders.
• Build and maintain multiple contacts within customer organizations; map organizational structure to identify decision makers and influencers.
• Work closely with customer representatives to evaluate specifications, define requirements, and develop technical solutions in coordination with internal resources (e.g., Application Engineers, Syntegon resources).
• Collaborate closely with aftermarket/service teams to drive repeat business and long-term customer relationships.
• Consistently use CRM to record meeting notes, track opportunities, and disseminate project information across the organization.
• Gather and report market intelligence on competitors, product features, pricing, and industry trends; provide actionable feedback to inform strategy.
• Support customer satisfaction throughout the project lifecycle by providing consultation, escalation management, and coordination of delivery and acceptance activities.

Qualifications

Basic Requirements

• Bachelors Degree in the Life Sciences, Engineering, Sales or related field
• 3+ years of sales experience including previous territory management and customer relations within the large capital equipment industry
• Ability to travel internationally and domestically at least 50% of your time

Preferred Qualifications

• Experience in the pharmaceutical and nutraceutical industries, particularly with oral solid dosage equipment; familiarity with cGMPs and FDA-regulated environments preferred.
• Demonstrated success executing moderate- to large-value capital sales transactions under pressure, with the patience, tenacity, and professionalism required for long, complex sales cycles.
• Proven ability to penetrate new markets, establish and expand customer relationships, and leverage networking to grow business opportunities

Additional Information

The anticipated starting salary is between $120,000/year to $140,000/year plus commission

Compensation for roles at Syntegon varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. Total rewards at Syntegon include salary + bonus (if applicable) + benefits.

We Care About Your Well-Being

At Syntegon, the welfare of our employees is a top priority. That's why we offer a comprehensive and competitive benefits package designed to support your health, financial security, and personal growth from day one, including:

• Health Coverage: Medical, Dental, Vision, and Prescription plans starting from your first day.
• Retirement Savings: 401(k) plan with a generous company match to help you plan for the future.
• Financial Protection: Employer-paid Short- and Long-Term Disability Insurance, plus Life Insurance for your peace of mind.
• Career Growth: Education Assistance Program to support your continued learning and development.
• Work-Life Balance: Paid Time Off to recharge and enjoy your personal time.
• Support When You Need It: Access to our Employee Assistance Program for confidential counseling and resources.

Join Syntegon and enjoy benefits that help you thrive both at work and beyond.

Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) initiatives:

• FIRST Robotics (For Inspiration and Recognition of Science and Technology)
• AWIM (A World In Motion)

By choice, we are an Equal Opportunity Employer committed to a diverse workforce.
We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.