Rental Administrator - Ontario, CA

Raymond West is looking for a strong Rental Administrator to join their Rentals team! The Rental Administrator is responsible for pricing, processing, auditing, documentation and collaborating with inter-departmental teams to ensure accuracy and smooth operations.

Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.

Duties and Responsibilities:

• Primary duties and responsibilities will vary with the specific position. Typical responsibilities are listed below. This list is not inclusive.
• Coordinate and process internal and external rental requests and general inquiries.
• Ensure proper equipment is delivered, picked-up, properly serviced and invoiced.
• Sourcing equipment, which includes collaborating with customers to determine their material handling equipment needs and provide appropriate recommendations.
• Ensuring customers rental request is followed up with via-email or phone in a timely manner.
• Providing and receiving rental documentation.
• Daily maintenance of numerous files.
• Communicate directly with customers, sales representatives, and Customer Care Managers.
• Prepare rental agreements, ensuring all necessary documentation is completed accurately and in a timely manner.
• Schedule and coordinate delivery and pick up of rentals, including batteries and chargers with logistics.
• Communicate with customer and sales force regarding problems or concerns as they pertain to the Rental Department.
• Willing to be cross trained to assist others in department.
• Be familiar with the specifications and functions of all equipment in the rental fleet.
• Recommend rental needs and opportunities
• Compile reports: utilization, sales commissions, payables
• Coordinate billing through correct accounts and other major/national accounts as required.
• Track (physical) rental fleet (trucks, batteries and chargers) through verified documentation process, GPS Samsara detail and ARK (Asset Record Keeper).
• Maintain control of all sublet rental equipment.
• Carry out other specific duties and projects as assigned by the Rental Supervisor.
• Going into warehouse to select forklifts, batteries and/or chargers.
• Checking in with local service centers for updates on rental preps.
• Auditing returned rental equipment for damages and following process for customer billing for damages.
• Sub-Rent / re-rent Management
• Equipment Swap (Renewed, Rental, Power)
• Samsara GPS comprehension and usage
• RTO/LTR/Usage processing and tracking
• Processing call off's
• Perform audit functions within department for documentation, inventory, work orders, rental orders, and any others assigned by rental lead or manager.

Required Skills/Abilities:

• Excellent written and verbal communication skills
• Excellent Organizational Time Management skills
• Proficient in Microsoft office Suite and similar software
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups of customers or employees of the organization.
• Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments
• Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required.
• Must be able to fulfill essential job function in a consistent state of alertness and safe manner.
• Willing to comply with the employee handbook

Education/Experience:

• High school diploma or equivalent.
• Six months related experience and/or training; or equivalent combination of education and experience.

Physical Requirements:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Position is Sedentary and desk bound
• Prolonged periods of sitting at a desk and working on a computer
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Occasionally required to climb or balance and stoop, kneel, crouch, or crawl
• Occasionally required to lift and/or move up to 25 pounds

Pay Range:

• The hourly range for this position is $21.00 - $27.00. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

Qualified candidates must be able to pass a pre-employment physical and drug screen.

Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with!

Check us out at . Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service.

Apply on-line via the submit resume button provided. We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug free company.