CC CLUB HOST - X

CC CLUB HOST - X

The Club Host is responsible to deliver industry-leading hospitality standards in Coco Beach Club. This role focuses on exceeding Guest satisfaction and continuously demonstrates a passion for customer service excellence. The Club Host plans the day-to-day operations with regard to seat assignments in Coco Beach Club. This position supports the Senior Venue and Cabana Manager in all operational aspects of F&B and Cabana areas to ensure the destination performance objectives, KPI’s, Guest and Team Member Satisfaction, and other key results areas consistently meet and exceed Company targets. This position requires exemplary organization, attention to detail, excellent Guest engagement, training, knowledge of the product and service standards.
All duties and responsibilities are performed following Royal Caribbean International’s Brand Standards, the Royal Way philosophy, Company policies, and SOPs, Public Health, Safety, Security, and Environmental Guidelines.
This Job Description in no way states or implies that these are the only duties performed by the destination Team Member occupying this position. All Team Members may be required to perform any other job-related duties assigned by their Supervisor or Management. The nature of this job requires daily interactions with internal and external stakeholders.