Financial Center Manager Associate

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function The Financial Center Manager (FCM) will participate in a comprehensive, customized onboarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management. The role will provide a robust learning approach for successful candidates to prepare for a Financial Center Manager role. After completion of the training program, the FCMA role will be placed in a Financial Center. Essential Duties & Responsibilities Complete the FCMA roadmap and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification. Deepen consumer and small‑business customer relationships by providing a memorable customer experience. Acquire, demonstrate, and maintain a working knowledge of Fifth Third’s products, services, processes, and internal resources to stay informed, guide, and lead the team. Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions. Develop an integrated book‑of‑business strategy in which all customers, through all channels, receive a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support. Source, develop, coach, and lead a team that reinforces our Core Values and business strategies. Cultivate a One‑Bank culture that proactively collaborates with business partners. Participate in activities that benefit the communities we serve. Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee. Complete additional duties as assigned. Supervisory Responsibilities Assist in providing employees with timely, candid, and constructive feedback; help develop employees to their full potential and provide challenging opportunities that enhance career growth; recognize and reward employees for accomplishments. Minimum Knowledge, Skills and Abilities College degree or two (2) or more years of leadership experience in a sales environment. Ability to professionally represent Fifth Third Bank in verbal and written communication. Capability to analyze credit and financial information. Ability to successfully execute and coach sales activities. Exhibits sound business acumen and decision‑making ability. Requirement: S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site provides the MU4R questions and registration. Working Conditions Normal office environment; extended viewing of computer screens; periodic travel within the Bancorp footprint to attend meetings and/or training. Benefits The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the United States. Individual salaries within this range will vary based on role, relevant skill set, experience, education, and geographic location. Comprehensive benefits programs are designed to support the needs of employees and their families, encompassing physical, financial, emotional, and social well‑being. Location: West Bloomfield, Michigan 48322 Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Notice to Recruitment Agencies Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes—no matter how they are submitted—will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. #J-18808-Ljbffr Fifth Third Bank