Seasonal Airport Operations Agent

HEALTH INSURANCE!* - PAID TIME OFF(PTO)! - OT PAID ON HOLIDAYS!Note: This is a seasonal position that is expected to end March 30th, 2026Position Summary:As an Airport Security and Operations Agent with ClearedDirect, you will be responsible for ensuring safety, security, and operational efficiency throughout the terminal including airside and landside operations. You will be responsible for ensuring all passengers are safe, and following operational procedures while providing exceptional customer experience. This position will require you to obtain a Level Two Security License after 90 days of employment with ClearedDirect.The position is located in the South Terminal at Austin-Bergstrom International Airport.Responsibilities and Duties:Inspections of terminal/airside/landside to ensure safe and secure operating standardsProvides exceptional customer service to passengers inquiring about general flight inquiries, guidelines, and directionsScreening goods and equipment that are entering the sterile environment per TSA rules and regulationsUse multi-channel radio to clearly and effectively communicate operation statusMaintains constant vigilance for fire, sanitary, slip, or trip hazards and responding to them appropriatelyResponding to and investigating all security door alarms and escalating, if necessary, to the appropriate representativesCompose incident reports, if needed, for emergencies and other applicable activitiesPerforming routine daily inspections of leasehold perimeter fencing, parking lots, roadways, and ramp areasPerforming continuous security sweeps of the terminal’s facilities to ensure no prohibited items or suspicious devices are presentMonitoring vehicle traffic on the terminal frontage and preventing any vehicle from being unattended or standing for a long period without actively loading and unloading passengersMaintaining passenger control when portals to the sterile area are open, ensuring no one accidentally or intentionally breaches into the sterile environmentContinuously monitoring ramp activities to ensure compliance with airport rules and regulations regarding safety and securityInspect parking lots to ensure all vehicles are secure, terminal infrastructure is undamaged, and the area is cleanAid passengers in the short-term parking lotOther duties as assignedJob RequirementsValid Driver's License (Texas Driver's License within 90 days of employment).Must pass a Transportation Security Administration (TSA) Security Threat Assessment and a Criminal History Records check upon employment.Must maintain the federally mandated security clearance required to work at an airport at all times.Be a U.S. citizen or show proof of right to work in the U.S.Ability to work in tough conditions, such as hot and cold weather, and time-sensitive goals.Competencies:Strong oral and written communicationSituational awarenessInterpersonal awarenessCustomer orientationThoroughnessAttention to detailDecisivenessStress managementPhysical Demands:Lift in between 20 to 50 pounds,Stand for prolonged periods, up to four hours at a timeWorking Conditions:Subject to environmental conditions such as weather and temperature changes and moderate noiseMust be comfortable being around large groups of people for prolonged periods of time #J-18808-Ljbffr Cleareddirect,-Llc