Mortgage Sales Manager

Work Location Fairfield, New Jersey, United States of America Job Description The Mortgage Sales Manager maintains responsibility for the loan production of a defined team consisting of four to six Mortgage Loan Officers located within a defined geographic area. Coordinates sales and business development for the sub‑market under the supervision of the Regional Mortgage Sales Manager for that particular region. Recruits Mortgage Loan Officers for their territory. Works with the Regional Mortgage Sales Manager to influence revenue growth, expense adherence, and improved efficiencies for that sub‑market. In addition to supervisory accountabilities, the Mortgage Sales Manager maintains accountability for selling and originating residential mortgage loans to sales goals. Depth & Scope Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required Responsible for profitable growth for designated team within sub‑market to meet or exceed established goals and objectives for the Region Works directly with the RSM in managing all production elements of the business in the sub‑market Helps coordinate the business pipelines for the RSM by having knowledge of team files in process Consistently contributes to the prospecting for new referral sources for the individual MLO within the defined sub‑market Continually assesses on behalf of the RSM development and training needs for the defined team Manages 8‑12 MLOs; responsible for Performance Reviews, PIPs, training, time cards, expense approvals Actively recruits MLOs for their markets Attends Regional Retail meetings in conjunction of or absence of Regional Sales Managers Develops and maintains relationships with Retail Management in local markets and supports referral model (MORE) as well as Wealth and other bank partners to ensure success of Internal Referral strategies Assists with coordination of the business pipelines for the Regional Mortgage Sales Manager via knowledge of team files in process Successful completion of all compliance training required by TD Bank and/or by applicable law or regulation and management of MLO direct reports to ensure timely completion and compliance Accountability for personal achievement and managing MLO team to CRA/LMI lending goals for assigned market Meets with Prospects identified directly as well as referred by realtors, developers, attorneys and other external and internal referral sources Explains variety of mortgage products and services available and offers recommendations based on evaluation of individual prospect needs Guides Customers through the mortgage application process; explains information required and other aspects of the loan process to Customers Ensures applications are completed accurately and contain required information and supporting documentation Manages Customers expectations regarding processing times and closing dates Sells and originates residential mortgage loans according to established policies and procedures and applicable legal and regulatory guidelines Generates referrals for mortgage sales opportunities and sales of other Company business line products Develops plan to achieve sales goals with assistance from sales management Enters information into mortgage loan system so that loans will appear accurately in the pipeline Creates supporting files with backup and explanatory documentation and information for underwriting, regulatory and other purposes Sends application and other required information to underwriting area Underwrites loans using point‑of‑sale underwriting systems within scope of authority; communicates loan decisions directly to Customers and explains any additional information needed Submits application materials and other required information to processing area to clear any conditions, finalizes the loan commitment, and prepares for closing Communicates regularly with Customers, underwriters, processors, realtors, closing agents and others to ensure application process proceeds as planned; attends closings as needed Develops knowledge of current industry practices and trends by learning from more experienced sales personnel and by attending continuing education training and seminars, including but not limited to the full array of Company products and services as well as mortgage laws and regulations Develops knowledge of policies, procedures, rules and regulations related to retail mortgage products; participates in homebuyers' seminars, home shows, brokers' meetings and other home financing workshops Recommends changes to products, programs and/or pricing Ensures TD Bank maintains successful audits and exams within all areas Deals with complex mortgage needs Education & Experience Bachelor's Degree or work experience equivalent to Bachelor's degree required 5+ years' experience in mortgage origination 3+ years' management experience required Must have extensive mortgage industry & guideline knowledge Excellent sales skills Excellent communication oral & written skills Excellent motivational skills Keeps updated on all residential mortgages industry trends, products, etc. Must have competitive nature to stay motivated to exceed goals; must be able to work in a fast‑paced and changing environment OCC Language This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. 5102 et seq., and its implementing regulations, 12 CFR Part 1007 Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36 Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. 5102 et seq., and its implementing regulations, 12 CFR Part 1007 Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position Physical Requirements Never: 0%; Occasional: 1‑33%; Frequent: 34‑66%; Continuous: 67‑100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous Equal Opportunity Employment TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at View email address on click.appcast.io. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. #J-18808-Ljbffr TD