DUAL ASSISTANT GENERAL MANAGER

You're a hospitality professional who thrives on creating exceptional guest experiences while driving operational excellence.You know how to balance guest satisfaction, team development, financial performance, and brand standards across multiple properties.If leading teams, supporting hotel operations, and helping two hotels perform at their best sounds like your next opportunity… keep reading.The RoleAs our Dual Assistant General Manager, you will provide operational leadership and support for both the Homewood Suites by Hilton Carle Place and SpringHill Suites by Marriott Carle Place. Reporting to the General Manager, you will help oversee the day-to-day operations of both hotels, ensuring outstanding guest service, team engagement, operational efficiency, and financial performance.You'll serve as a key leader for hotel departments, support property initiatives, and help ensure both hotels consistently achieve brand standards and business objectives.What You’ll Be DoingAssist in leading the daily operations of the Homewood Suites by Hilton Carle Place and SpringHill Suites by Marriott Carle PlaceSupport efforts to achieve guest satisfaction, revenue, profitability, and quality goals across both propertiesFoster a positive and service-driven culture that promotes employee engagement and accountabilityRecruit, train, coach, and develop hotel team members and department leadersEnsure compliance with Hilton and Marriott brand standards, company policies, and operational proceduresMonitor guest feedback and implement action plans to enhance the guest experienceSupport departmental operations including Front Office, Housekeeping, Maintenance, Food & Beverage, and other hotel functions as applicableAssist in managing labor costs, expenses, and overall financial performanceConduct property inspections to maintain cleanliness, safety, and operational excellenceHelp oversee safety, security, and risk management programsPartner with Sales, Revenue Management, and Operations teams to achieve business objectivesHandle guest concerns and service recovery situations with professionalism and urgencyPrepare reports, participate in management meetings, and support strategic initiativesAssume leadership responsibilities in the absence of the General ManagerWhy You’ll Love It HereOpportunity to help lead two well-recognized hotel brandsExposure to both Hilton and Marriott operating platforms and best practicesA highly visible leadership role with opportunity for professional growthCollaborative culture focused on service, results, and team developmentThe ability to make a meaningful impact on guest satisfaction and hotel performanceReady to Lead the Hotel?If you’re ready to build a strong team, elevate the guest experience, and lead a hotel you’re proud of. We’d love to meet you.Apply now and let’s create something exceptional together.EOEWhat Makes You YouPrevious hotel management experience required, preferably as an Assistant General Manager, Operations Manager, or Department LeaderExperience working with Hilton, Marriott, or other major hotel brands strongly preferredStrong understanding of hotel operations, guest service, and financial managementDemonstrated leadership skills with the ability to motivate and develop teamsExperience managing multiple priorities in a fast-paced hospitality environmentAbility to analyze operational and financial performance and implement effective solutionsExcellent communication, problem-solving, and organizational skillsProficiency with hotel management systems, Microsoft Office, and reporting toolsStrong commitment to guest satisfaction and service excellenceResults-oriented with a focus on accountability and continuous improvementBachelor’s degree in hospitality management, Business, or a related field preferred.Flexible to work any shifts including holidays, weekends, and evenings as business needs require.Passion for hospitality and creating unforgettable guest moments #J-18808-Ljbffr