Senior Manager, Financial Planning & Analysis

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Job Category Finance Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

The Finance & Strategy (F&S) team is a trusted adviser to the business. We guide decision‑making through business partner support and innovative, informative analyses. We're looking for forward‑thinking, results‑oriented people who thrive in a fast‑paced environment. This role sits on the Infrastructure Finance team and owns financial management of company-wide AI token consumption. That covers internal usage by employees, engineering, and agents, and external usage by customers and products. You'll partner with Technology, Security, FinOps, Procurement, Product Finance, and F&S leadership to keep token spend governed, accurately forecast, and well understood in terms of cost to serve and margin impact. You'll also drive the operational processes that make this work across departments. We're looking for a collaborative, strategic finance professional with deep analytical skills, strong communication, and sound judgment.

What You’ll Actually Be Doing

• Own the end-to-end F&S view of token spend, internal and external, including budget vs. actuals, run‑rate, unit costs, and variance commentary, so leaders have a clear picture of where spend is going and why
• Develop and maintain financial models for token demand forecasting, vendor commitments, and contract scenarios, including the margin impact of customer‑facing usage
• Partner closely with Product Finance to produce margin and cost‑to‑serve metrics that inform pricing and packaging decisions
• Lead token budget allocation and reallocation across organizations: frame trade‑offs, run scenarios, and drive alignment with Sr. Leadership
• Drive operational process across departments, including forecasting cadences, budget intake, variance reviews, and escalation paths, with clear owners and timelines across F&S, Engineering, Security, Procurement, FinOps, and Product
• Establish governance and chargeback and/or showback processes that hold departments and leaders accountable, working closely with SOX and Accounting
• Partner with Engineering, Security, Procurement, and FinOps on vendor commitments, consumption tracking, usage optimization, and spend dashboards
• Contribute to annual planning, long‑range planning, and budgeting, keeping token assumptions aligned with headcount, infrastructure, and product roadmaps
• Prepare and present executive‑ready materials for council and leadership reviews that turn complex data into clear recommendations

You’re Our Person

• You have a Bachelor's degree in Finance, Economics, Business, or a related discipline, or equivalent experience.
• An MBA is preferred.
• Experience is evaluated against the role's Core Competencies.
• You have 8+ years of relevant experience in finance, consulting, or analytics.
• You have a proven record of driving operational process across departments: standing up forecasting cadences, controls, and governance, and getting multiple teams to follow them without direct authority.
• You have extensive financial modeling experience, including scenario planning, ROI analysis, unit economics, and margin analysis.
• You've managed multiple priority initiatives at once and driven operational rigor, such as forecasting cadences and controls.
• FinOps experience is a plus, including cloud cost management, usage optimization, and showback or chargeback.
• You're comfortable with financial systems and data tools (e.g., Tableau, Hyperion, SQL, or similar).
• You can influence senior stakeholders without direct authority and tell a compelling story from complex data.

Even Better If...

• You have a working understanding of AI and LLM consumption models, such as token-based pricing, committed‑spend contracts, and usage‑based billing.
• Technology infrastructure, cloud, or COGS experience.

This role is hybrid and goes into the office 3 days per week.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including:

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• employee stock purchasing program

More details about company benefits can be found at the following link: We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.