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Receptionist - State Farm Agent Team Member

Randall Peper - State Farm Agent

Job Description

Job Description

Benefits:

  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
I opened my agency in 2007 and currently lead a team of four. I bring over 35 years of State Farm experience, including both leadership and agency roles. I'm a proud Truman State University graduate with a B.S. degree, have two married children and a grandchild, and enjoy spending time outdoors and traveling. One of my favorite adventures is climbing Colorado's famous 14ers!

Our agency offers a Simple IRA, PTO, sick leave, licensing reimbursement, ongoing coaching, and professional development opportunities. We also place a strong emphasis on work-life balance and creating an environment where team members feel supported both personally and professionally.

We're an established, close-knit team with members who have been with the agency for over 15 years. Our office is positive, upbeat, and supportive, and we take pride in celebrating wins, solving problems together, and providing exceptional customer service. I'm looking for someone who is enthusiastic, coachable, and brings a great attitude, strong problem-solving skills, and a willingness to take initiative. Above all, integrity and teamwork are essential.

If you're looking for a long-term opportunity with a team that truly values its people, we'd love to meet you!

ROLE DESCRIPTION:
Randall Peper - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Vacancy posted 2 days ago
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