Sales Account Manager

Novonesis Account Management Position

At Novonesis, we are driven by the power of biology to create sustainable solutions that benefit people, nature, and the planet.

Management Responsibilities

• Develop the account to reach business goals and high customer satisfaction.
• Develop joint account plan involving internal key stakeholders and customer.
• Provide input for financial processes.
• Propose new solutions.
• Provide input to IGM and Global Marketing in terms of e.g. general account trends, competition, industry dynamics.

Operational Day-to-Day Responsibilities

• Establish and drive account teams.
• Coordinate internal stakeholders /mobilize the Novonesis organization (including key stakeholders).
• Ensure close dialogue with Supply Operations (CSR & Demand planning) with respect to order handling and accurate demand plans.
• Handle customer complaints.
• Develop and maintain close relationships with customers.
• Turn business, industry development and customer needs into sales opportunities.
• Proactively identify and drive new opportunities drive opportunity and pipeline management (you could combine opportunity and threat management) and develop action plans to deliver/mitigate.
• Identify competitive threats at accounts and inform by registering relevant information in Salesforce and follow-up on planned measures.
• Ensure mitigating actions are taken to minimize impact of threat.
• Install a high level of customer ownership and industry focus.
• Responsible for archiving customer information, including data and secure it is filed appropriately in Salesforce/SAP.
• Utilize customer and insight-based sales approach.

Required Skills, Knowledge and Abilities

• M.Sc. or B.Sc. degree (Sales/Marketing and/or Technical).
• Minimum 3-5 years of relevant job experience, preferably in chemical or biochemical sciences.
• Prior account management experience with demonstrated sales pipeline management abilities.
• Interpersonal skills to be able to communicate and relate to customers and colleagues of different backgrounds.
• Excellent written and verbal communication, interpersonal and teamwork skills.
• Ability to travel Monday through Friday, with occasional weekend travel.

Our purpose guides the way

In Novonesis, we know that solutions rooted in biology can help solve humanity's biggest challenges. Since we began more than a century ago, this has been our guide. It's how we've gotten so far. And it's how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless. If our purpose resonates with you, we encourage you to apply.

Opportunities for everyone

We are committed to an inclusive recruitment process and equal opportunity for all applicants. Therefore we ask you to apply without a cover letter or photo and instead include a few sentences in your CV explaining your motivation for applying.

We make all employment decisions based on business needs and welcome candidates with a wide range of backgrounds, including ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.

Explore other openings

If this position isn't the right fit, you may still find other opportunities with us. You're welcome to explore open roles or create a job agent to stay connected with future opportunities at novonesis.com/Career