Pool Bar 3 - Server

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth. Our Guiding Principles: Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment The hourly rate for this opportunity is $16.90 an hour. Position Summary The Pool Server delivers exceptional, resort-style service in an outdoor poolside environment. This role is responsible for providing attentive and efficient food and beverage service to guests lounging at the pool, ensuring a relaxed, enjoyable, and safe experience. The Pool Server accurately takes and enters orders, delivers items promptly, maintains cleanliness of the pool area, and enhances the guest experience through friendly, proactive service and thoughtful upselling. Essential Duties & Responsibilities Guest Service & Poolside Operations Provide prompt, friendly, and attentive service to guests in pool and lounge areas Present menus and offer recommendations on food, cocktails, and refreshing beverages Accurately take and enter orders, including special requests and dietary needs Deliver food and beverages safely and efficiently throughout the pool area Monitor guest needs proactively, checking in regularly while respecting guest privacy Clear, clean, and reset lounge areas, tables, and cabanas as needed Sales & Revenue Generation Promote and upsell food, cocktails, and specialty beverages to enhance the poolside experience and maximize revenue Cash Handling & POS Process payments accurately using POS systems, including cashless and room charge transactions Close out guest checks and ensure accuracy of all transactions Pool Area Setup & Maintenance Set up pool service stations with linens, glassware, utensils, condiments, and supplies Maintain cleanliness of service areas, including removing trash and used items promptly Ensure all stations are stocked with necessary items throughout the shift Compliance & Safety Follow all food safety, sanitation, and health department regulations Adhere to responsible alcohol service standards; do not serve minors or intoxicated guests Follow all safety policies, including wearing slip-resistant footwear and using proper PPE Maintain awareness of pool safety and report any unsafe conditions or incidents immediately Exercise caution when navigating wet surfaces and crowded pool areas Attendance Maintain reliable and punctual attendance, including availability for weekends, holidays, and peak pool season Additional Responsibilities Complete assigned side work before, during, and after shifts Maintain a professional and upbeat demeanor in a high-energy, outdoor setting Respond to guest concerns promptly; escalate issues when necessary Report safety concerns, maintenance needs, or unusual incidents to management Support team members and assist with additional duties as needed Qualifications Minimum 1 year of food service experience; resort or outdoor dining experience preferred Basic knowledge of food, beverages, and service standards General knowledge of cocktails, beer, wine, and non-alcoholic beverages Strong communication and interpersonal skills with a guest-focused mindset Ability to multitask and remain organized in a fast-paced, outdoor environment Professional appearance and positive attitude Requirements Must be at least 18 years of age TIPS® certification (or ability to obtain upon hire) Valid Food Handler’s Card (or ability to obtain within 30 days) Ability to work flexible schedules, including weekends and holidays Ability to work outdoors for extended periods in varying weather conditions Physical & Work Environment Requirements Prolonged standing and walking across pool decks and outdoor areas Frequent lifting and carrying (up to 50 lbs occasionally) Exposure to sun, heat, and varying weather conditions Walking on wet and potentially slippery surfaces Reaching, bending, and balancing while carrying trays and beverages Exposure to noise, crowds, and a fast-paced environment Disclaimer This job description is not intended to be all-inclusive. Duties and responsibilities may be modified as needed to meet business needs. Management reserves the right to assign or reassign duties and provide reasonable accommodations where appropriate. - We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. At Pacific Hospitality Group, we believe in empowering team members as entrepreneurial thinkers who create value through integrity, vision, humility, and personal accountability. Guided by the principles of Principled Entrepreneurship, we foster an environment where individuals are encouraged to challenge the status quo, act with purpose, and take ownership of their impact. We support our team in discovering their unique gifts, continuously growing their capabilities, and contributing meaningfully—not just to our business, but to the lives of our guests, communities, and one another. If you're ready to grow with a team that values fulfillment and humility, start your journey with us—discover the opportunities waiting for you at Pacific Hospitality Group.