Automotive Assistant Store Manager

Assistant ManagerAt Midas, we are dedicated to providing quality vehicle inspection, diagnosis, and repair services through the expertise of ASE-certified technicians and experienced automotive professionals. The Assistant Manager supports the Store Manager in overseeing daily business operations and driving store performance, including safety, efficiency, customer satisfaction, and profitability. This role helps ensure smooth shop operations, promotes customer retention and business growth, and assists with inventory management, cost control, environmental compliance, and workplace safety. The Assistant Manager serves as a key leader within the store, fostering a collaborative, productive, and customer-focused work environment. This position is ideal for a motivated leader looking to advance into a Store Manager role. The Assistant Manager will gain hands-on experience in all aspects of business operations, team leadership, financial performance, customer relations, and shop management while working closely with the Store Manager. Midas is committed to developing internal talent and providing growth opportunities for individuals who demonstrate strong performance, leadership, and a commitment to operational excellence.ResponsibilitiesSupport recruiting, hiring, training, motivating, evaluating, scheduling, and coaching employeesDeliver exceptional customer service by listening to and consulting with customers regarding vehicle needsFollow up with customers regarding requested services, repair status, and estimated completion timesAssist in overseeing vehicle inspections and preparing comprehensive repair recommendationsBuild computerized repair orders and help source required partsPresent and discuss repair estimates and promote shop service specialsHelp lead, train, and motivate team members while reinforcing the company's vision, values, and cultureSupport sales, accounting, and administrative functions performed by Service AdvisorsAssist in overseeing technicians performing inspections, diagnostics, and repairs on domestic, European, and Asian vehicles and light trucksHelp maintain accurate inventory counts and monitor inventory control proceduresAssist in controlling operating expenses and supporting profitability goalsEnsure facility cleanliness, organization, and environmental compliance standards are maintainedAssist with payroll processing, employee scheduling, and timekeeping recordsHelp prepare and submit daily sales and operational reportsSupport the Store Manager in achieving sales, productivity, and customer satisfaction goalsMonitor adherence to company policies, procedures, and safety standardsAct as Manager-on-Duty in the absence of the Store ManagerQualificationsMinimum of 2 years of assistant management, supervisory, or leadership experience, preferably in automotive service, or related industriesGeneral automotive knowledge and understanding of vehicle maintenance and repair servicesExcellent customer service and relationship-building skillsStrong verbal and written communication abilitiesProficiency with POS systems, computer applications, and internet-based toolsLeadership and team-building skills with the ability to motivate employeesStrong organizational, time management, and problem-solving abilitiesAbility to work in a fast-paced environment and manage multiple prioritiesAbility to work a flexible retail schedule, including Saturday (Closed: Sunday's)Valid driver's license requiredAutomotive service experience preferredASE certifications, automotive training, or relevant coursework are a plusCompensation: $50,000.00 - $58,000.00 per year Midas