GROCERY/DEPT LEADER
Kroger
Grocery Manager
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Grocery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
Adhere to all food safety regulations and guidelines; ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud; notify management of customer or employee accidents
Train department associates on inventory/stocking and Computer Assisted Ordering (CAO)
Plan, organize and supervise the inventory process
Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory
Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
Monitor and control expenses for the department
Stay current with present, future, seasonal and special ads
Implement the period promotional plan for the department
Prepare and submit seasonal critiques for the sales and merchandising supervisor
Create and execute sales promotions in partnership with store management
Understand the store's layout and be able to locate products
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
Adhere to all local, state and federal laws, and company guidelines
Train and develop associates on performance of their job and participate in the performance appraisal process
Develop adequate scheduling to manage customer volume throughout hours of operation
Collaborate with associates and promote teamwork to help achieve company/store goals
Communicate company, department, and job specific information to associates
Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications
MINIMUM
- High School Diploma or GED
- Any management experience
DESIRED
- 1 year of grocery retail experience
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