EHR Support Specialist
Teamware Solutions
Key Responsibilities
1. EHR Integration & Technical Onboarding
1. EHR Integration & Technical Onboarding
- Lead rural healthcare provider onboarding to NC HealthConnex.
- Guide healthcare organizations and EHR vendors through connection requirements, HL7 v2 exchange, C-CDA/CCD exchange, and NC*Notify services.
- Conduct technical assessments of EHR capabilities, interface configurations, and data extraction workflows.
- Identify readiness gaps and recommend implementation solutions.
- Coordinate with NC HIEA and technical teams to manage integration tickets, clarify requirements, and resolve data ingestion and transformation issues.
- Provide technical guidance on interoperability standards, including HL7 v2, C-CDA, CCD, USCDI, and NC HIEA Interoperability Standards.
- Evaluate provider data submissions for compliance with interoperability requirements.
- Troubleshoot issues involving message structure, clinical vocabulary standards, and data transport methods.
- Review clinical data submissions for completeness, accuracy, timeliness, and compliance with HIE requirements.
- Support data quality improvement initiatives, including validation of HL7, ADT, CCD, and other structured clinical data.
- Collaborate with healthcare providers and EHR vendors to identify root causes of data quality issues.
- Provide mapping guidance and recommend clinical workflow adjustments to resolve data issues.
- Deliver technical assistance, customized training, and educational materials to rural healthcare providers.
- Help providers understand and effectively use NC HealthConnex tools and services.
- Collaborate with provider relations and business relations teams on communications, training schedules, and project coordination.
- Educate providers on data flows, reporting requirements, and interoperability best practices.
- Collaborate with NC HIEA teams on interoperability and data quality initiatives.
- Support the modernization of digital healthcare infrastructure across rural North Carolina.
- Contribute to Rural Health Transformation Program (RHTP) implementation.
- Identify opportunities to improve provider onboarding processes and support continuous improvement initiatives.
- Electronic Health Records (EHR)
- Health Information Exchange (HIE)
- HL7 v2
- C-CDA / CCD
- ADT Messages
- USCDI
- Healthcare Interoperability
- Clinical Data Quality & Validation
- EHR Interface Configuration
- Data Mapping & Transformation
- Clinical Workflow Integration
- Provider Onboarding & Technical Support
- NC HealthConnex / NC HIEA
- NC*Notify
Vacancy posted 2 days ago
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