Host/Hostess

About PopStroke

PopStroke is a founder-led brand built by people who believe energy creates results and culture creates momentum. We aren't here to simply run venues - we're here to build something special together.

At PopStroke, every team member has limitless potential to become who they want to be. We encourage bold ideas, celebrate growth, and believe that when you're supported, challenged, and trusted, you rise.

We solve problems together, jump in, and move the needle every day because we care. We lead with ownership, back each other up, and never lose sight of the fun along the way.

This mindset; the drive, the heart, the teamwork is what we call The PopStroke Way.

Our Core Values

Make It Fun

If it's not fun, rethink how we're doing it.
We bring creativity, positivity, and joy into everything we do, from guest interactions, doing hard things, and how we support one another.

Bring the Energy

Your vibe sets the tone.
Every leader and team member influences the experience. Show up with enthusiasm, optimism, and presence.

Roll Up Your Sleeves

See it. Fix it. Jump in.

We are hands-on, problem solvers that jump in and become part of the solution. We leave things better than we found them.

Own It

Live your role with an owner's mindset.
We take pride in our work, hold ourselves accountable, and treat the business like it's our own.

Get Off the Hamster Wheel

Don't repeat yesterday - rethink, improve, grow.
We challenge "the way it's always been done" and are always looking for better ways to serve our guests and each other.

About the role

Ready to Be the Maestro of Welcomes? We're on the hunt for enthusiasts and smile artists, who can turn a simple greeting into a dazzling spectacle and make every guest feel like a VIP superstar!

Pay rate: Hourly + tips

Role type: non-exempt

Essential Job Duties
• Welcome guests to the restaurant and provide accurate wait times.
• Monitor waiting lists and escort guests to assigned dining or bar areas, while explaining PopStroke mobile ordering concept.
• Maintain a clean host area and answer incoming calls and address guests' queries.
• Ensure cleanliness of all restaurant areas, including the gaming areas and restrooms. Restock service stations and restrooms.
• Assist the F&B staff as needed.
• Collaborate with other team members to ensure a memorable experience for all guests.
• Answer phone calls and inquiries regarding the venue, pricing, menu and other information in a professional and courteous manner.
• Maintain the Host area fully stocked and clean.
• Work in both an indoor and outdoor environment.
• Other duties as assigned.

Qualifications
• Previous host experience in a high-volume environment preferred.
• Previous guest service experience preferred.
• Must be available to work weekends and holidays.
• Must have excellent communication, organization and teamwork skills.

Physical Requirements
• Must be able to stand, walk, bend, crouch, kneel and reach for long periods of time.
• Must be able to lift, carry, push and pull up to 30 lbs.

PopStroke participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

PopStroke is an Equal Opportunity Employer.