Account Strategist

Haymarket Media, Inc. is seeking an Account Strategist to join the Business Media Operations team. This position is located in our New York, NY office on a hybrid work schedule; three (3) days in office depending on business needs. Job Overview The Operations team is a crucial part of Marcomms success. You will be working with the teams across the group to support our clients’ campaigns (pre and post sale) while keeping strict standards and consistency throughout the campaign lifecycle. The successful candidate is a team player who is confident, adaptable, and responsive. The position reports to the Senior Manager, Sales Operations, BMG. Responsibilities Serve as a strategic partner to clients and internal stakeholders, maintaining expert knowledge of all brands, advertising products, inventory offerings, audience segments, and pricing structures. Lead inventory planning and forecasting efforts, ensuring accurate availability tracking while identifying and implementing process improvements to increase operational efficiency. Oversee contract execution from proposal through launch, including drafting, reviewing, and finalizing insertion orders (IOs), sponsorship agreements, and client contracts. Own the annual review and ongoing optimization of sales enablement materials, including media kits, sales decks, spec sheets, rate cards, and product documentation. Manage the end-to-end execution of custom and traditional advertising campaigns, ensuring seamless coordination from order receipt through campaign completion and reporting. Lead campaign onboarding and kickoff processes, ensuring all stakeholders are aligned on objectives, deliverables, timelines, and performance expectations. Collaborate with Legal, Finance, and Sales teams to manage contract negotiations, redlines, approvals, and compliance requirements, ensuring timely execution and risk mitigation. Partner cross-functionally with Sales, Editorial, Marketing, Email Operations, Ad Operations, Product, and Web teams to successfully launch and optimize campaigns. Partner with Finance and Accounting teams to ensure accurate revenue recognition, timely billing, forecasting, and resolution of any financial discrepancies. Serve as the primary point of contact for assigned accounts, building strong client relationships and providing consultative support throughout the partnership. Monitor campaign performance and delivery, proactively optimizing campaigns to achieve client KPIs and revenue goals while leading the timely resolution of campaign, operational, and client-related issues through clear stakeholder communication and cross-functional coordination. Analyze and communicate campaign performance through strategic reporting, insights, and recommendations that demonstrate value, strengthen client relationships, drive retention, and uncover opportunities for renewals, upselling, cross-selling, and expanded partnership growth. Mentor junior team members and provide guidance on campaign management best practices, client service excellence, and internal processes. Contribute to strategic initiatives, workflow optimization projects, and departmental goals that support overall business growth. Perform additional duties and special projects as assigned. Skills and Requirements Bachelor’s Degree in a related field of study Minimum of 2-3 years of experience working in client success or account strategy Excellent written and verbal communication skills Highly organized and has superb follow-through—completing tasks efficiently and on deadline Ability to multitask effectively Ability and interest in project management Deep knowledge of MS Excel required What We Offer A competitive compensation package The salary range for this position is $60k–$68k. Compensation will be commensurate with experience, skill level, functional and/or industry knowledge, education level, certifications, as well as other qualifications. Paid annual vacation, holiday and sick time off Comprehensive health plans including medical, dental and vision Competitive 401(k) investment options and generous company matching program Life insurance Employee referral awards Training opportunities through industry-recognized programs A creative and passionate workplace and a fun, collaborative team environment Three Week “Work from Anywhere” benefit, to ensure work life balance About Haymarket Haymarket has its heart and soul in publishing and media. Since the company was founded half a century ago, Haymarket has always prided itself on being a highly creative business, with an unrelenting focus on the quality of the products and the people. The philosophy has always been quite simple: only by having the highest quality individuals can you produce the highest quality products, combining the best in content, design, production and customer services. Globalization is opening up the world further and provides many opportunities for growth. Haymarket has offices around the world and many of the titles are now truly global brands. Haymarket serves a broad spread of business markets, from marketing to medicine to technology along with exhibitions and live events. Predicting the shape of the business in 3, 5, or 10 years is almost impossible; and the unpredictability is part of the appeal. Haymarket aims to be the perfect company to work with or for – we have the processes and attitude that ensure quality and consistency, and an entrepreneurial spirit that makes every day rewarding. As a Certified B Corporation, we’re proud to be part of a community of companies working together for change, and taking part in collective action to advocate for a shared goal of a global economy that benefits people and the planet. An equal opportunity employer, Haymarket Media does not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, or any other protected category recognized by state, federal, or local laws. Beware of fraudulent activity where individuals are contacting job seekers claiming to represent Haymarket Media. Please note that only emails from @haymarketmedia.com are legitimate. When applying for roles with Haymarket Media, you will receive an email directly from a member of the Talent Acquisition team or communication through LinkedIn. You can view our open positions on our website US careers section: California Applicants may view Haymarket Media, Inc.'s Privacy Statement for California Residents here. #J-18808-Ljbffr