People + Culture Manager

Job Summary The role encompasses recruiting, onboarding, payroll administration, and general compliance activities within a hospitality environment. Recruiting Use HRIS/ATS to post employment advertisements and ensure appropriate templates maximize candidate pools. Ensure hiring teams receive all incoming candidates in a timely manner. Pre‑screen candidates for minimum qualifications and availability as requested. Perform reference checks as required. Onboarding Draft and send offer letters via HRIS/ATS and Adobe using assigned templates. Issue background checks as required. Oversee the complete onboarding process for all hires, including collection of USCIS‑compliant identification, E‑Verify filing, background check processing, time‑clock authorization, scheduling, payroll access, benefits setup, and creation of employee files. Schedule and lead hourly and managerial new‑hire orientations regularly. Lead all training and learning platform administration (Typsy), ensuring all employees have access, removing terminated employees, promoting engagement, issuing required training, and collaborating with leaders to develop content and training paths for each subordinate position. Payroll Administration Assist the Director of People and Culture with payroll processing and approvals, including time‑card review, auditing job codes and rates, filing payroll documentation, and allocation review. Perform quarterly access audits with a centralized UKG Specialist to ensure team members have appropriate visibility into UKG. Maintain confidentiality of all payroll files and information. Relay incoming documents related to garnishments, child support, wage verifications, and other payroll matters. Coordinate with department managers to remove terminated employees from the system as appropriate. General & Compliance Build strong working relationships and promote teamwork across departments. Follow company guidelines for progressive disciplinary action and complete subordinate employee performance reviews as required. Work with the Area Director of People and Culture to ensure compliance with federal and state labor laws. Maintain digital records and manual files in accordance with retention laws. Develop ongoing training and professional development for leadership team members. Assign and track required anti‑harassment training per state law. Serve as a culture champion, conveying organizational ethos and motivating teams. Provide daily support to managers on employee relations, retention, cost‑saving ideas, coaching, and HR policy guidance. Develop SOPs and standardized practices with the Area Director of People and Culture. Encourage participation in employee engagement surveys and create action plans based on results. Assist in planning employee relations events such as Employee Appreciation Week, holiday festivities, cultural gatherings, and leadership parties. Attend training from local legal teams and hospitality resources to stay current on labor laws. Educate team members on benefit eligibility and assist with benefit selection and personal management. Audit benefit eligibility and issue insurance with the benefit administrator, and conduct the annual open enrollment process. Process unemployment claims via the online portal. Attend departmental and people‑culture meetings, check‑ins with the general manager, and regular morning meetings as required. Work weekends, holidays, and flexible hours based on HR needs. Understand emergency evacuation procedures, accident reporting, right‑to‑know law, information security program, and bloodborne pathogen procedures, and enforce zero‑tolerance policies including anti‑harassment and violence in the workplace. Comply with time and attendance policies, uniform and dress code standards, and maintain high standards of guest services. Assist the general manager with additional administrative projects as needed. Communicate with managers and staff positively, efficiently, and friendly. Show shared accountability by taking on roles required to meet employee and leadership expectations, including assisting other departments. Demonstrate a team‑focused attitude and encourage collaboration, motivating and leading the team to accomplish tasks effectively. Essential Functions Of The Job Remain seated for up to 8 hours. Walk the property and grounds occasionally. Move up and down stairs regularly. Use repetitive manual dexterity such as typing for up to 8 hours. View a digital computer or tablet screen for up to 8 hours. Communicate and exchange information effectively, often in public or group settings. Read, write, speak, and understand English. Be proficient in online systems management including Microsoft Office, HRIS, scheduling modules, and other portals. Complete a satisfactory background check. Technology And Equipment Used Computer Microsoft Office (Outlook, Word, Excel) Printer, scanner, copier Multi‑line phone system Time clock Cell phone, tablet Labor management system (scheduling, time‑card approvals) and HRIS system Working Environment Work primarily takes place in hotel and restaurant environments, both guest‑facing and employee back‑of‑house areas. Professional office environment. Group and solo work. Key Skills & Experience Required 3 years of Human Resources leadership experience, hotel or lodging environment highly preferred. Four‑year degree in a related field. High school diploma or GED. Satisfactory background check completion. Natural leadership qualities with a positive, team‑focused attitude. Ability to establish and maintain effective professional relationships with property leadership, employees, corporate leadership, and HR peers. Excellent organization and communication skills, with the ability to communicate effectively at all business levels. Good judgment and sound decision‑making when making business recommendations. Excellent time‑management skills and the ability to take initiative with minimal supervision. Strong attention to detail and the ability to balance multiple tasks and projects through planning and prioritization. Team player and team leader. Professional demeanor with confidentiality and high standards at all times. Proficiency in Spanish is a plus. PHR or SPHR certification preferred but not required. Strong communication, organizational, and problem‑solving skills. Ability to prioritize, delegate, and respond timely, working well under pressure, multi‑tasking and staying focused while maintaining hospitality. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr