Medical Assistant, Affiliate Clinic

Job Description

Job Description

Job Title: Medical Assistant

Location: Fremont, CA 

Hours: Full Time; Monday-Friday 7:45AM-5PM (Onsite)

Who Are We Looking For?

We are currently seeking an experienced Medical Assistant to join our pediatric clinic team. This position involves a combination of front and back-office responsibilities, requiring someone who is detail-oriented, patient focused, and ready to make a difference.

Duties and Responsibilities:

Front Office Duties: 

• Arrive ahead of the first patient to prepare the clinic and ensure all patient areas are cleaned, stocked, and ready.

• Greet patients and their families upon arrival, creating a welcoming environment.

• Complete front office check-in and checkout procedures efficiently.

• Assist with billing processes, such as collecting and processing payments within multiple systems and completing claims.

• Schedule appointments and manage patient records in compliance with HIPAA regulations.

• Verify demographic information and update as needed within the EMR system and other applicable systems.

• Answer phones, respond to patient inquiries, and relay messages to the clinical team.

Back Office Duties:

• Arrive ahead of the first patient to prepare the clinic and ensure all exam rooms are cleaned, stocked, and ready.

• Demonstrate understanding of the food dosing strategy and patient plans.

• Prepare patient consents and complete chart prep within required timeframes.

• Prepare food challenge vehicles for each visit.

• Prepare patients for visits, acquire and document vitals, and communicate with providers to ensure an organized patient flow process.

• Assist providers with patient schedules and clinical needs.

• Maintain a safe food allergy environment by ensuring proper food dosing, reporting errors, and following protocols during patient exercise activities.

• Monitor and maintain emergency rescue medication and equip rooms with appropriate supplies.

• Measure food doses, as needed.

• Verify food dosing and manage supplies received from the Food Lab.

• Complete the Food Preparation Checklist weekly.

• Perform diagnostic testing, such as skin testing and pulmonary function testing.

• Maintain patient records using appropriate applications.

• Complete and maintain front and back-office skills and performance competencies.

• Complete other duties as assigned.

Qualifications:

• High School Diploma or equivalent required.

• Graduate from an accredited Medical Assistant program required.

  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred.

• 2+ years Medical Assistant experience in a clinic setting required.

  • Experience in Allergy/Immunology and Pediatrics preferred.