Senior NOC Infrastructure Engineer (Microsoft Azure & Entra Focus)

Join to apply for the Senior NOC Infrastructure Engineer (Microsoft Azure & Entra Focus) role at Aqueduct Technologies, Inc. Aqueduct Technologies, Inc. provided pay range This range is provided by Aqueduct Technologies, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $70,000.00/yr - $90,000.00/yr Aqueduct Technologies is seeking a Senior NOC Infrastructure Engineer to serve as a technical leader and SME within the Network Operations Center (NOC) team, specializing in Microsoft Azure, Microsoft Entra ID, and the surrounding Microsoft Cloud security and device-management ecosystem. You will be responsible for supporting physical infrastructure, including servers and storage, and will handle escalated support requests, perform deep technical investigation, and ensure secure, stable, and well-governed identity and access across customer environments. The Senior NOC Infrastructure Engineer embodies our values of professionalism, empathy, and technical excellence. We’re looking for someone who operates with a high level of autonomy and accountability, driving incident resolution, strengthening documentation and standards, and mentoring others to improve team capability and reliability of services. What You’ll Do: Support the Customer’s Cloud Environments, Infrastructure, and Users. Manage and troubleshoot Microsoft Entra ID (Azure AD) including: User lifecycle and identity governance Group-based access, RBAC, PIM, and admin role segregation Conditional Access design, enforcement, and troubleshooting MFA, identity protection, and secure authentication policies Administer Azure Infrastructure and core services: Azure virtual networks, firewalls, and connectivity Compute, storage, backup, and policy governance Azure Monitor, Log Analytics, and alerting Support and optimize Microsoft Intune / Endpoint Manager: Device compliance, configuration profiles, and app deployment Autopilot lifecycle and troubleshooting Conditional Access integration and device identity Proactively manage customers physical infrastructure including: Storage arrays WiFi Active Directory and associated servers Ensure adherence to Zero Trust principles across identity, device, and access layers. General Responsibilities: Lead escalated ticket troubleshooting using Aqueduct processes and best practices. Maintain exceptional notes, clear reasoning, and step-by-step detail in all work. Review customer environments proactively to identify risks, misconfigurations, or single points of failure. Keep documentation updated, accurate, and thorough for all identity, access, and cloud services. Identify recurring issues and propose improvements that reduce future incidents (automation, standards, documentation, monitoring). Change Control: Fully participate in and comply with Aqueduct’s Control processes. Plan and execute cloud and identity-impacting changes carefully, following risk-mit and rollback best practices. Training & Growth: Maintain and pursue deep technical specialization across Azure, Entra, Intune, and Microsoft 365 security. Engage in ongoing cross-training to expand into additional NOC practice areas. Act as a mentor and knowledge resource to junior and mid-level NOC engineers. Qualifications: Education & Experience: Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or related field (or equivalent experience). Associate degree with significant, relevant professional experience considered. 5+ years of experience of progressive experience supporting Microsoft-based infrastructure, cloud, and identity environments. 2+ years operating in a senior, escalation, or lead engineering capacity, with demonstrated ownership of complex incidents. Proven experience working in a Managed Services Provider (MSP) or multi-tenant support environment. Skills: Deep operational and architectural understanding of Microsoft Entra ID and identity security. Ability to own incidents end-to-end, including vendor (Microsoft) escalations. Comfort making technical decisions independently in high-impact scenarios. Clear communicator who documents decisions, risks, and remediation steps thoroughly. Trusted escalation resource for Azure, identity, and device-management issues. Mentor who guides and uplifts junior and mid-level engineers. Core Competencies: Conditional Access, MFA, Identity Governance, Zero Trust Microsoft Intune / Endpoint Manager M365 security, compliance, and identity-based access controls Microsoft Active Directory Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Information Services #J-18808-Ljbffr Aqueduct Technologies, Inc.