Parts Advisor

Dealership:L0310 Nissan of Downtown LA

Nissan of Downtown LANow Hiring: Parts Advisor

Schedule: Mon-Sat from 7am-6pm

What You'll Do

• Answer telephone and greet customers in a friendly and professional manner in accordance with Incoming Telephone Call (ITC) standards.

• Communicate effectively with customers and vendors via phone, in-person or email.

• Assist customers by answering questions, checking stock availability, and taking parts orders in a quick, friendly and professional manner in accordance with Initial Customer Contact (ICC) process.

• Maintain clean and professional appearance of counter, work area and stockroom.

• Interact with Service Team to coordinate parts for vehicle repair and service.

• Order parts from suppliers based on service department and customer requests.

• Create accurate invoices in ADP.

• Receive, unpack and store parts in appropriate storage areas so they are readily available when needed.

• Check quantity and condition of goods received against invoices and purchase orders. Check number and unit cost as well as total billing for charges against proper records.

• Specifies parts accurately.

• Takes inventory, maintains records of goods received and keeps perpetual inventory controls.

• Receive payment or obtain credit authorization

• Process core returns, parts warranties and parts returns as necessary.

What You'll Bring

• Strong attention to detail

• Sense of urgency

• Excellent communication

• Mathematics – calculations of inventory, payments and invoices.

• Knowledge of automotive parts

• Acceptable driving record and a valid driver's license in your state of residence

We offer best in class industry benefits:

• Competitive pay

• Medical, Dental and Vision Plans

• Paid Holidays & PTO

• Short and Long-Term Disability

• Paid Life Insurance

• 401(k) Retirement Plan

• Employee Stock Purchase Plan

• Lithia Learning Center

• Vehicle Purchase Discounts

• Wellness Programs

The expected annual earnings pay range for this position is $44,331 - $90,955 .

Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws. This position is also eligible for a variety of benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).

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