Conversational AI Product Manager: Automate Journeys
United Airlines
United Airlines is seeking a Product Manager for conversational customer automation to own the execution, delivery, and optimization roadmap for automated touchpoints across voice, chat, and messaging. You will translate customer friction into requirements, manage the backlog, and collaborate with engineers, designers, and QA to continuously improve automated resolution and seamless live-agent handoffs. The role focuses on addressing operational challenges during spikes in customer contacts #J-18808-Ljbffr United Airlines
Vacancy posted 4 days ago
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