Field Service Engineer - Medical Laser Systems (Field Base)

Job Description

Job Description

Job Title: Field Service Engineer - Medical Device (MD, VA, PA)

Job Summary Strata Skin Sciences is seeking a specialized Field Service Engineer to support our laser-based dermatology platforms across the MD, VA, PA territories.

This is a high-voltage electro-mechanical role , not an IT or software position. You will be responsible for the physical installation, optical calibration, and mechanical repair of complex medical devices. If you have a background in Biomedical Engineering or Industrial Field Service and are comfortable with heavy lifting and precision hand tools, we want to hear from you. We offer a competitive salary of $75,000 - $90,000 based on experience.

Key Responsibilities

• Mechanical Calibration: Perform precise optical alignments and power output calibrations on medical laser systems.
• Electrical Troubleshooting: Use multimeters and oscilloscopes to diagnose component-level failures in high-voltage power supplies.
• Physical Installation: Uncrate, move, and install medical equipment weighing up to 75 lbs.
• Clinical Liaison: Provide "In-Service" technical training to physicians and clinical staff on device safety and maintenance.
• Compliance: Document all service actions within a strict FDA-regulated Quality Management System.

Qualifications

• Education: BS in Biomedical (BMET) or Electrical Engineering preferred.
• Hard Skills: 3+ years of field experience with medical lasers, imaging equipment, or similar electro-mechanical systems.
• Tool Proficiency: Must be expert with standard hand tools, soldering irons, and electronic testing equipment.
• Regulatory Knowledge: Familiarity with ISO 13485 or medical device service reporting is highly desirable.
• Travel: Ability to manage an independent territory with 80% travel (Extensive driving and occasional overnights).

Work Environment & Physical Requirements

• This is an independent, home-based position requiring extensive travel within the assigned territory.
• Proficiency with standard hand tools, meters, computers, and mobile devices is required.
• Must be able to lift and move up to 75 pounds .
• The role involves physical activities such as kneeling, squatting, and prolonged periods of sitting and standing.

STRATA Skin Sciences is a medical technology company dedicated to developing, commercializing and marketing innovative products for the in-office treatment of various dermatologic conditions such as psoriasis, vitiligo, and acne. Its products include the XTRAC® excimer laser, VTRAC® lamp systems, and the TheraClear®X Acne Therapy System.

Company Description

STRATA Skin Sciences is a medical technology company dedicated to developing, commercializing and marketing innovative products for the in-office treatment of various dermatologic conditions such as psoriasis, vitiligo, and acne. Its products include the XTRAC® excimer laser, VTRAC® lamp systems, and the TheraClear®X Acne Therapy System.