FINANCIAL COUNSELOR

Position Financial Counselor - Patient Access (Full Time) Responsibilities Conduct in‑depth and detailed evaluation of patient financial history for uninsured and under‑insured patients (inpatient and outpatient) to determine eligibility for state and federally funded financial assistance programs. Ensure insurance authorization for patient services has been obtained and verified. Establish and maintain working relationships with all departments of the organization and external contractors. Perform timely follow‑up and monitoring of accounts to ensure time frames are maintained in accordance with statutes. Support an organizational culture that delivers the highest degree of service excellence to all customer groups. Qualifications Associate degree or Certified Healthcare Access Associate (CHAA) certification. Five (5) years of current experience in hospital registration, business office, and/or case management related to insurance. Skills Knowledge of medical terminology. Strong verbal and written communication skills. Sound judgment and critical thinking abilities. Strong organizational and problem‑solving skills with proficiency in PC and spreadsheets. Service excellence orientation. Ability to work well in a stressful environment and handle multiple tasks simultaneously. Effective interpersonal communication and confidentiality maintenance. Adaptability to changing priorities. Benefits Challenging and rewarding work environment. Competitive compensation and generous paid time off. Excellent medical, dental, vision, and prescription drug plans. 401(k) with company match and discounted stock plan. SoFi student loan refinancing program. Career development opportunities within the organization and its subsidiaries. EEO Statement All subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. They are equal‑opportunity employers and openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among teammates is critical to our success. #J-18808-Ljbffr