APU/Repair Service Technician

Summary Aviation technician troubleshoots, repairs, and/or overhauls, and tests aircraft components, including the removal and reinstallation of all sub-components. Receives technical guidance, as required, from supervisor or higher-level technician. Responsibilities Disassemble, clean, inspect, and test components serviced and parts of the repair station manual. Apply technical knowledge of aircraft components to determine equipment malfunctions. Restore equipment condition and/or operation with required expertise. Resolve moderate to complex problems by interpreting technical documentation such as blueprints or manufacturer’s manuals. Enter documentation for work performed in work orders. Provide other duties as needed and assigned. Understand and perform functions in accordance with FAA, EASA, AS9110, and ISO9001 Standards. Qualifications 36-150 APU Series Experience Preferred. High School diploma or equivalent; Associate degree preferred. Minimum four years of actual and recent experience in the repair, modification, maintenance, and overhaul, testing of APU. Demonstrated ability to work well with cross‑functional groups. Competencies Analytical – Synthesizes complex or diverse information; collects and researches data; uses intuition and experience; designs workflows and procedures. Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem‑solving situations; uses reason even when dealing with emotional topics. Project Management – Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities. Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings. Written Communication – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information. Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; builds morale and group commitments to goals and objectives; supports everyone's efforts to succeed. Quality Management – Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness. Business Acumen – Understands business implications of decisions; displays orientation to profitability; aligns work with strategic goals. Cost Consciousness – Works within approved budget; develops and implements cost‑saving measures; contributes to profits and revenue; conserves organizational resources. Diversity – Demonstrates knowledge of Equal Employment Opportunity policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment‑free environment; builds a diverse workforce. Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values. Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity. Strategic Thinking – Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; identifies external threats and opportunities; adapts strategy to changing conditions. Judgment – Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision‑making process; makes timely decisions. Motivation – Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals. Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of status or position; accepts responsibility for own actions; follows through on commitments. Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Quantity – Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly. Safety and Security – Observe safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly. Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; handles frequent change, delays, or unexpected events. Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with alternate plan. Initiative – Volunteers readily; undertakes self‑development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. Innovation – Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention. Technical Skills Must be able to see imperfections, micrometer readings, and other small scales. May be required to operate power vehicles, machinery, hand tools, ground support equipment, forklifts, etc. Demonstrated interpersonal, collaborative, and relationship‑building skills; ability to interact positively with teammates at various levels across the company and with customers. Must be able to read dials/gauges, and identify small objects and hand tools. Language Skills Fluent in English. Foreign Language skills desirable. Ability to read, analyze, and interpret general business information. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and document maintenance functions. Ability to communicate effectively across mediums, audiences, and situations. Mathematical Skills Above average. Ability to work with mathematical concepts such as addition, subtraction, multiplication and division. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Physical Demands Customary physical demands for warehouse environment, including: Must be able to lift up to 40 lbs., over 40 lbs. with assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work Environment Customary warehouse environment, including fluctuating temperatures based on weather conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Travel Periodic travel may be required as deemed necessary to perform this job. #J-18808-Ljbffr AllClear Aerospace & Defense