Senior Business Analyst (Media Data)

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at Job Description Role Purpose The purpose of the role is to liaison and bridge the gap between the customer and Wipro delivery team to comprehend and analyze customer requirements and articulate appropriately to delivery teams thereby ensuring right solutioning to the customer. Responsibilities 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features, etc., ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, study system capabilities, and write specifications after thorough research and analysis of customer requirements Engage with internal teams – project managers, pre-sales, tech leads, architects – to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Maintain periodic cadence with customers to seek clarifications and feedback regarding the proposed solution and instruct delivery teams to make design changes as needed Demonstrate and present the proposed solution/prototype to empower customers Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value 2. Engage with delivery team to ensure the right solution is proposed to the customer Periodic cadence with delivery team to provide customer feedback/inputs on the proposed solution Review test cases to ensure 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/demo/prototype before sharing with the customer Deploy and facilitate new change requests to address customer needs Support QA with periodic testing to ensure solutions meet business needs Conduct integration testing and user acceptance demonstrations to validate solutions Use data modeling practices to analyze findings and design improvements Ensure 100% utilization by studying systems capabilities and business specifications Stitch the overall response/solution for the RFP/RFI before presenting to the customer b. Support Project Manager/Delivery Team in delivering the solution to the customer Define and plan project milestones, phases, and elements involved in the project with the principal consultant Challenge delivery teams on how to execute plans effectively Ensure customer satisfaction through quality deliverables on time 3. Build domain expertise and contribute to knowledge repository Engage with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/research papers and share with the consulting community Identify and create use cases for different projects/accounts to drive business enhancements Conduct market research for content and development to provide latest inputs into projects Deliver Mandatory Skills: Business Analyst/ Data Analyst (Media). Experience: 3-5 Years. Compensation: The expected compensation for this role ranges from $40/hr to $42/hr. Final compensation will depend on various factors including location, skills, and relevant experience. The position may be eligible for Wipro's standard benefits including medical and dental benefits options, disability insurance, paid time off, and other leave options. Equal Opportunity We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity or expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Applications from veterans and people with disabilities are welcome. EEO/Compliance Wipro provides equal employment opportunities and complies with applicable laws. Reasonable accommodation will be provided to all applicants including persons with disabilities throughout the recruitment and selection process. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Accommodations will be reviewed on an individual basis. Note: This description contains the essential job responsibilities and qualifications; it is intended to reflect the position as of the date issued and may be subject to change. #J-18808-Ljbffr Wipro Technologies