Machine Learning Engineer, E-commerce Governance Algorithms Seattle Regular

Machine Learning Engineer, E-commerce Governance Algorithms

Location:

Seattle

Team:

Technology

Employment Type:

Regular

Job Code:

A04470

Responsibilities

About the Team

Shaping the Future of Global E-Commerce ExperienceWe are the Governance & Experience Algorithm Team — a trailblazing AI force at the forefront of building a trusted, efficient e-commerce ecosystem. Established in 2020, we leverage Graph Neural Networks, Multi-Objective Optimization, Time Series Prediction, and Large Language Models (LLM) to tackle some of the most complex challenges in e-commerce.

Quality Revolution Combat low-quality products and fraudulent practices across millions of listings

• Detect low-quality items, counterfeit goods, and false advertising.
• Identify "not-as-described" discrepancies between product claims and actual quality.
• Flag risky sellers through comprehensive quality assessments.

Fulfillment & Logistics Experience Reinvention

• Resolve delivery delays and non-receipt issues.
• Prevent inventory shortages via predictive analytics.
• Optimize warehouse operations for faster order fulfillment.

Why Our Work Matters

• We protect users globally, ensuring safe shopping experiences in international markets and beyond.
• Our innovations power TikTok’s mission to “Inspire Creativity, Bring Joy” by fostering trust and delight in every transaction.
• We’re not just solving problems—we’re redefining industry standards for e-commerce product, service, and logistics experiences.

What You’ll Do

1. Lead Cutting - Edge AI Projects

   • Build graph-powered risk networks to uncover similar product clusters and high-risk seller/creator groups in emerging markets, reducing false advertising incidents in global regions.
   • Develop LLM-based multi-modal systems using cross-modal fusion (text, images, behavioral data) to detect false advertising and low-quality products. Deploy AI-powered product business suggestions to improve seller compliance and user trust.
   • Lead time-series forecasting innovation for logistics performance metrics (e.g., delivery delays, cancellation rates), driving improvement in the e-commerce experience through predictive analytics.

2. Solve Complex Business Challenges

   • Develop multi-task models using MMoE and dynamic loss functions, driving measurable improvements in platform product, service, and logistics health.
   • Transform supply chains by optimizing warehouse product quality qualification strategies to cut missing recalls and reduce warehouse costs.
   • Unleash RPD/RPR growth through causal inference frameworks, identifying hidden correlations between CCR and user behavior to design personalized recommendations.

3. Redefine Industry Standards

   • Optimize LLM reasoning with DPO/GRPO to enhance fraud detection, outperforming traditional SFT methods.
   • Enhance tabular data modeling for better explainability in e-commerce risk assessments.
   • Construct heterogeneous graphs modeling product - seller - creator - video - user relationships, enabling improvements in product lifecycle insights and detection of similar product patterns.
   • Build unified time-series forecasting models across products, sellers, creators, videos, and users, achieving SOTA performance in predicting inventory shortages and demand surges.

Qualifications

Minimum Qualifications

• Technical Mastery:- Proficient in Python/C++ and machine learning frameworks (PyTorch/TensorFlow).
• Deep experience with graph neural networks, time series analysis, or LLM.

• Domain Expertise:- 3+ years in anti-fraud, prediction/forecasting, e-commerce governance, or related fields.
• Track record of delivering AI solutions with measurable business impact.

Preferred QualificationsProblem - Solving Mindset:

• Passion for tackling ambiguous challenges and translating ideas into scalable solutions.
• Strong communication skills to collaborate cross - functionally and influence stakeholders.

Job Information

The base salary range for this position in the selected city is $153900 - $300960 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;
3. Exercising sound judgment.

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Reasonable Accommodation

ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at