Veterinary Receptionist (Care Coordinator) - Horizon Veterinary Clinic

Veterinary Receptionist (Care Coordinator) - Horizon Veterinary Clinic PetVet Care Centers' Horizon Veterinary Clinic is currently seeking a Care Coordinator to join their team. Our mission is to improve the lives of animals and people, providing exceptional and compassionate care at every stage. Position Overview Join our team as a Care Coordinator who contributes to the success of a high‑performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Key Responsibilities Provides excellent customer service in‑person, over the phone, and during high‑stress situations. Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments. Handles basic medical emergencies for pets and owners, ensuring safety and well‑being. Assists with medication pickups, inquiries, and provides information about services and products. Inputs and manages data in practice management software, including billing and accounts. Assists with retail sales, weighing pets, processing faxes, and maintaining records. Reconciles cash drawer and performs end‑of‑day duties for accurate financial transactions. Qualifications (Required) One year of veterinary customer service experience. Schedule Four 10‑hour shifts. Monday through Friday with rotating one or two Saturdays a month. What We Offer Benefits include: Medical, dental, and vision insurance. Paid Parental Leave (birth, adoption, foster). 401(k) with discretionary contribution. Team Member Pet Discounts. Emotional well‑being support — including Calm app access and 24/7 EAP. CE stipends and career development resources. Grant Circle — a relief fund for team members facing personal hardship. Local hospital culture backed by national resources. Pay Range: $17.50 — $19.90 USD PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V. #J-18808-Ljbffr