Principal Technical Product Manager

Principal Technical Product Manager

The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay's technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay's robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.

The Principal Technical Product Manager (PTPM) is the senior product leader responsible for owning an entire product domain, including strategy, roadmap, and outcomes.

This role builds on the Technical Product Manager (TPM) foundation, expanding scope from individual features to full domain ownership. The PTPM sets direction, prioritizes investment, and is accountable for ensuring that what is built delivers against defined business and customer goals.

Operating within an AI-enabled product model, the PTPM partners with TPMs and engineering teams to ensure that requirements, architecture, and product decisions are of the highest quality.

Job Responsibilities

• Own a full product domain, including strategy, roadmap, and long-term direction
• Define and prioritize investments based on customer needs, technical constraints, and business impact
• Lead and develop TPMs within the domain
• Act as the senior technical product voice across the domain
• Represent the domain in strategy and priority discussions
• Ensure high-quality product definitions across all work entering the domain
• Make final tradeoff decisions on scope, architecture, and prioritization
• Drive cross-domain alignment for complex initiatives
• Partner with sales, engineering, and leadership to align product investment with business needs

Required Qualifications

• 10-15 years of experience in product management or technical roles
• Strong technical background (architecture, APIs, integrations)
• Proven experience owning product strategy and roadmap at scale
• Demonstrated ability to make high-impact product decisions
• Experience leading or mentoring product managers
• Strong ability to translate customer and business inputs into product direction

Preferred Qualifications

• Experience in payments, fintech, or enterprise SaaS
• Experience leading platform or multi-product initiatives
• Background in data, analytics, or AI-driven products
• Experience in AI-enabled product organizations
• Strong executive communication and stakeholder influence

We have offices in Philadelphia, Las Vegas, and London, and employ individuals across 20 different states and 8 different countries. All roles are hybrid, meaning that employees may work remotely but should expect periodic travel to an office. Frequency will vary pending your role and responsibilities.

As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check.

FreedomPay is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.