Senior Director, Business Development Operations & Support

At Rowan Digital Infrastructure, we are transforming data center delivery for speed and scale. Our mission is to deliver best-in-class data center solutions to hyperscale customers who share our commitment to sustainability, and to do so with an unwavering focus on efficiency, quality, and flexibility. Our data center solutions are tailored to our customers’ needs and delivered by our exceptional end-to-end team. Rowan is assembling a strategic portfolio of data center sites in Tier 1 markets across the United States at various stages of development, and we’re looking for incredible and passionate people to help us advance our company and our commitment to building a more sustainable future.

Rowan is backed by Quinbrook, a leading investor in the energy transition, and Blackstone, the world’s largest alternative asset manager.

Ready to join us in transforming the future of data centers and sustainability? Apply now to explore exciting career opportunities at Rowan Digital Infrastructure and be a part of our mission to revolutionize data center delivery.

Role Summary

As Rowan's Business Development organization scales to support significantly increased deal volume, this role will lead the build-out of the execution infrastructure behind that growth. BD-OS is a pillar within BD alongside Customer Development and Commercial Strategy & Negotiation focused on program management, CRM and customer planning systems, market and customer insight, and cross-functional coordination across live deals and broader BD initiatives.

The Senior Director will lead and grow the BD-OS group, taking Rowan's existing tools and processes and evolving them improving and, where needed, designing and standing up the systems, reporting, and operating rhythm that give BD and its stakeholders clear visibility into deal and customer status. This role carries central responsibility for customer-facing planning and reporting: tracking account status, progress, next steps, and strategic plans across Rowan's key relationships, and for how BD's progress is communicated to senior leadership, capital partners, and the board.

• This role owns Rowan's ongoing customer and market intelligence effort gathering the insight that informs site selection, pricing (including market comps), and competitive analysis, so that Rowan's solutions and positioning are grounded in a clear view of the market rather than internal assumption alone

• The accuracy and timeliness of this group's projections carry real financial weight: BD's forecasts and deal-status reporting directly inform Rowan's decisions on at-risk project investment and long lead equipment (LLE) commitments. Getting this visibility right and getting it early is central to how Rowan manages capital exposure ahead of signed leases

• Innovation and creative problem-solving are core to this role. Rowan is scaling faster than its systems, and this leader is expected to find new ways not just apply existing ones to create real visibility into deal and customer status at every level of the organization, from individual deal teams up through the board

• The role involves a meaningful degree of direct customer engagement. BD-OS exists to enable Rowan's success with hyperscale and AI customers, and that requires this leader to build real fluency and credibility with those customers directly, not solely through internal reporting

• This resource is expected to lead a small but growing team, including a director level BD-OS hire already in place, and to shape how the group scales as deal volume increases

Travel: Ability to travel up to 25%-50% for company gatherings or to project sites.

Location: Denver, CO (3-day hybrid in-office role)/ Open to remote opportunities for exceptional candidates

Compensation: $249K - $312K (Offers Bonus & Other Variables)

Essential Responsibilities

Working closely with peers across BD's other pillars and the team you build within BD-OS, you will own:

• Team leadership: Building, leading, and developing the BD-OS team, including existing Director-level talent, as the group's scope and headcount grow determining how each team member's work fits into the function's broader priorities

• Deal program management: Workback schedules and timeline discipline on live deals, in support of both Commercial Strategy & Negotiation and Customer Development

• CRM & customer planning: The systems used to track customer status, progress, next steps, and account strategy ensuring the organization has an accurate, current view of every key relationship

• Customer & market insight: Gathering and synthesizing customer and market intelligence including market comps, pricing benchmarks, and competitive analysis to directly inform site selection, pricing strategy, and Rowan's broader solutions and positioning

• Investment-critical forecasting: Projections and status reporting on deal timing and probability that directly inform Rowan's decisions on at-risk project investment and long lead equipment commitments requiring rigor and discipline given the capital exposure involved

• Visibility & systems innovation: The trackers, dashboards, and repeatable processes that create real visibility into deal and customer status at every level from deal teams to the board with a bias toward inventing better approaches rather than defaulting to what already exists

• Cross-functional coordination: Alignment with Legal, Energy, Sites, and Capital Markets on deal-critical inputs pricing, technical feasibility, yield so deals move efficiently through to execution

• Direct customer engagement: A meaningful degree of direct interaction with hyperscale and AI customers, ensuring BD-OS's systems and support are grounded in real customer context, not just internal process

• Leadership & board reporting: Strategic, synthesized reporting for senior leadership and capital partners, including materials supporting approval requests, and a central voice in how BD's progress is communicated at the executive level

• Process design: Function-wide improvements to BD's operating rhythm and structure that scale with the business as volume grows

What We're Looking For

• A track record of building and leading systems, processes, and teams evidenced through program management, business operations, or commercial operations leadership roles, at a scope spanning multiple teams or a full department

• Direct experience working for or with hyperscale customers, or otherwise deep familiarity with the data center market this role requires genuine fluency in the context Rowan operates in, not just transferable process skills

• Experience with, or strong aptitude for, market and competitive intelligence able to translate customer and market signal into inputs that inform site selection, pricing, and positioning

• Comfort owning forecasts and reporting that carry real financial consequence this role's output shapes decisions on capital at risk ahead of signed leases

• A demonstrated bias toward innovation and creative problem-solving building new approaches to visibility and coordination rather than replicating what's been done elsewhere

• Comfort with direct, ongoing customer engagement, not solely internally facing work

• Experience managing people, including developing and growing talent within a function still taking shape

• Experience with CRM platforms and customer/account reporting structures

• A demonstrated ability to drive structure and cross-functional cooperation with senior stakeholders who don't report to you

• Direct experience preparing and presenting senior leadership or board-level reporting, including approval-request materials

• Strong judgment on sequencing and prioritization in a fast-scaling environment

Education, Skills, and Experience

• Bachelor's degree required; MBA or relevant advanced degree a plus

• 12+ years of experience in business development operations, program/project management, deal management, business development, technical sales, or a related commercial operations role, including people management experience

• Strong preference for candidates with direct experience working with or for hyper-scalers, or substantial experience within the data center industry; other capital-intensive infrastructure or real estate development backgrounds considered

• Demonstrated experience with CRM systems (e.g., Salesforce, Smartsheet) and building reporting/dashboard tools

• Excellent written and verbal communication skills, with substantial experience preparing and delivering materials for senior leadership or board-level audiences

• Ability to lead cross-functionally across legal, technical, and commercial teams in a fast-paced, high-growth environment

Fueled by Excellence & Collaboration

At Rowan, we are a distributed team united by a common mission to transform data center delivery. Across our two offices, we offer a hybrid work environment supported by teamwork, technology, and in-office gathering time to help you be successful. We are headquartered in downtown Denver, Colorado and have an office in Seattle, Washington. Our team of talented and passionate individuals is spread out across the U.S.

Here to support you

At Rowan, we want to make sure you can do great work. We offer competitive benefits focused on helping you be and achieve your best.

• Hybrid working environment

• Team building and educational opportunities

• Generous benefits package including robust health benefits and a 401(k)-company contribution

• Unlimited PTO

• RTD ECO pass or parking reimbursement

• Competitive compensation, bonus, and an incentive plan

Equal Opportunity Employer

Rowan Digital is an equal opportunity employer. We welcome and celebrate diversity in all aspects of our workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We strive to create an inclusive environment where everyone can thrive.