Insurance Verification at Ultimate Staffing Services in The Villages, Florida

Insurance Verification Specialist

The Insurance Verification Specialist reporting to Patient Services Manager is responsible for taking inbound calls to answer patients' questions about their medical bills. The ideal candidate will be comfortable working in a team environment and has a strong customer service focus to effectively interact with patients, doctors, staff, and management.

Qualifications / Job Duties:

• Maintaining a positive, empathetic, and professional attitude toward patients at all times.
• Strong communication and customer support skills.
• Work with patients to answer questions and resolve any potential billing issues.
• Knowable in medical terminology and billing is a plus.
• Understands Medical insurance, deductibles, copay, and coinsurance.
• Must have strong computer skills.
• Customer service or insurance verification experience is required.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.