Client Service Representative (Temporary Full-Time)

Our client, a water technology provider, is seeking a Technical Customer Service Representative for a 6+ month contract-to-hire opportunity located in Morton Grove, IL. This role is central to ensuring smooth customer interactions, managing orders, and coordinating with internal departments. Ideal candidates will bring exceptional customer service experience, excellent communication skills, and proficiency in CRM systems. Receive and accurately process customer orders. Verify and edit customer orders for completeness. Address customer inquiries and resolve issues related to delivery, complaints, and product availability. Maintain an accurate customer order database. Evaluate stock availability against shipping schedules. Perform other duties as assigned by the Customer Service Supervisor or Manager. 3+ years of customer service experience in a technical product line (B2B preferred). ~ Proficiency in Microsoft Office ~ Experience in an ERP or CRM system, SAP or salesforce preferred ~ Strong customer advocacy skills. ~ Proficiency in a second language is a plus. ~ Commitment to teamwork, professionalism, and excellent customer service. ~