Night Shift Dispatcher

Night Shift Dispatch Coordinator

We are seeking a reliable and detail-oriented Night Shift Dispatch Coordinator to serve as the primary point of contact for drivers and overnight operations. This role is responsible for supporting drivers, coordinating equipment resources, addressing time-sensitive transportation issues, and ensuring smooth communication between drivers, maintenance personnel, and company leadership during overnight hours.

The ideal candidate thrives in a fast-paced environment, demonstrates strong problem-solving skills, and can effectively manage multiple priorities while maintaining a high level of customer service and operational efficiency.

Key Responsibilities

• Serve as the first point of contact for driver questions, concerns, and operational issues.
• Locate and coordinate trailer assignments for drivers as needed.
• Verify pickup paperwork for completeness and accuracy.
• Coordinate and contact roadside assistance providers in a timely manner when equipment issues occur.
• Reassign tractors and equipment to drivers when operational issues arise.
• Verify and review orders within BC system when discrepancies or issues occur.
• Provide coverage for night yard driver call-outs, absences, and vacation periods as needed.
• Coordinate with the company maintenance shop regarding second-shift and overnight repair needs.
• Serve as the primary overnight company contact and communicate significant operational issues to management.
• Assist drivers with time-sensitive situations, including production delays, waiting times, and schedule adjustments.
• Maintain accurate records of driver communications, equipment assignments, and operational issues.
• Ensure compliance with company policies, safety standards, and transportation regulations.
• Cover for night yard driver call outs and vacations as needed

Qualifications

• Valid Class A License
• Valid DOT Card
• Clean driving record
• Previous dispatch, transportation, logistics, or fleet operations experience preferred.
• Strong communication and interpersonal skills.
• Ability to make sound decisions under pressure.
• Excellent organizational and multitasking abilities.
• Proficiency with transportation management systems, dispatch software, and Microsoft Office applications.
• Ability to work independently with minimal supervision.
• Knowledge of trucking operations, equipment, and DOT regulations preferred.
• High school diploma or equivalent required.

What's In it for You?

• Stable, growing organization with opportunity for future advancement of qualified candidates if successful in supervisory assignments
• Competitive pay based on experience and qualifications
• Paid vacation, sick days, and bonus after eligibility period met
• Excellent medical, dental, and vision benefits at modest employee contributions
• 401k participation with Company matching contributions upon completion of the first 30 days of service.

8:00pm-5:00am