Prgm Mgr Employee Exp & Belong

JOB SUMMARY

The Program Manager of Employee Experience & Belonging is responsible for the strategic planning and execution of all engagement and belonging operations. This role is responsible for leading and inspiring Community Health Choice employees to enhance employee engagement, service, knowledge, skills, and morale through providing timely and appropriate coaching and feedback to employees. The Program Manager is a champion for all employees with the goal of developing and executing a culture and belonging plan for Community. This role leads critical work to build and embed a Performance Culture within Community and drives the organizations performance management framework deeply grounded in diversity, engagement (belonging) and equity (DE&I).

JOB SPECIFICATIONS AND CORE COMPETENCIES

Culture/Employee Engagement Develop and lead employee engagement and culture. Create and deliver plan to communicate content for the survey at the necessary cadence to maximize impact and measure the KPIs of the action plans in order to drive increased employee engagement. Manage relationship with vendor delivering engagement survey and survey results. Develop and lead programming designed to create a positive and productive work culture. Belonging (Diversity, Equity & Inclusion) Plan, develop, and coordinate inclusion programs and related initiatives to realize objectives; conduct ongoing research on best practices and recommended strategies for DEI efforts and expansion. Manage assigned diversity and equity initiatives broadly. Identify and define practical metrics for measuring progress and impact of inclusion initiatives and analyze quantitative and qualitative DEI data to inform decision making and assess inclusion program success. Communications/Marketing Collaborate with Communications/Marketing and identified partners to produce and implement content related to inclusion efforts on social media and other internal Community platforms. Change Management Collaborate with internal stakeholders to build and execute holistic change strategies in support of identified employee experience and belonging goals. Support detailed change management activities including needs analysis, assessment of change readiness, communications, and guiding training teams to ensure an integrated approach. Managing Rewards & Recognition Program Lead programs and initiatives designed to promote employee and peer recognition. Manage relationship with vendor providing rewards and recognition platform. Other duties as assigned.

QUALIFICATIONS

Education/Specialized Training/Licensure: Bachelors degree in HR, employee engagement or related field or 4 years of equivalent practical experience in lieu of required. Work Experience (Years and Area): 3-5 years of experience in human resources, culture development, employee engagement, Diversity, Equity, & Inclusion Program management and/or project management experience, including projects requiring cross-functional team alignment. Software Proficiencies: Microsoft Office (Word, Excel, PowerPoint, and Outlook) Job Family/Job Title Competencies Problem Analysis Attention to Detail Additional competencies not indicated above: Superior interpersonal, organization and program management skills. Ability to create an environment that supports and encourages respect, customer commitment, teamwork, enthusiasm, and personal growth. Establish an expectation that people can be their authentic selves. Knowledge of general change management principles, methodologies, and tools. Demonstrated track record of managing inclusion programs with proven results. Experience with DEI program development, execution, and performance monitoring with a clear understanding of how inclusion functions as part of DEI best practices. Demonstrated analytical and data-driven approach to DEI programs and initiatives. Experience managing multiple projects simultaneously and/or projects involving cross functional/team alignment. Strong organizational skills and passion for getting the details right. Creative thinking and ability to execute and measure the effectiveness of new ideas. Excellent verbal and written communication skills and ability to develop strong professional relationships with peers, managers, and cross-functional teams. Ability to use good judgment to problem solve, make decisions, and involve necessary individuals at the appropriate time. Ability to thrive in an environment of ambiguity and change. Ability to influence without authority, think proactively, and function independently. #J-18808-Ljbffr Harris Health System, Inc.