Property Management Assistant
$560 per weekSmartland
Real Estate Property Management Va
Are you organized, confident, and ready to take on a key role in property management?
Smartland is seeking a skilled Real Estate Property Management VA / Property Manager Assistant who thrives in a fast-paced environment, communicates with ease, and keeps operations running smoothly. If you enjoy problem-solving, supporting tenants, and ensuring everything stays on track, this opportunity is for you.
Compensation $560 BI-WEEKLY Long-term, stable role with opportunities to grow
What You'll Do
You will support our U.S. property management operations by handling key day-to-day tasks, including:
- Handle maintenance requests end-to-end (intake, tracking in AppFolio, vendor coordination, follow-ups, and closing tickets)
- Coordinate and oversee property maintenance and repairs across multiple units
- Support unit turn / make-ready processes including scheduling, checklists, vendor coordination, and quality checks
- Manage lease expirations, renewals, and agreements from start to finish to prevent gaps in occupancy
- Manage rent collections and payments with accuracy
- Communicate clearly with tenants regarding maintenance, lease terms, renewals, and service concerns
- Manage tenant move-ins and move-outs and ensure all documentation is complete
- Maintain and update property listings across platforms, ensuring accuracy of availability, rent, and unit details
- Keep accurate records of inspections, financials, and service requests
- Follow SOPs and ensure tasks are completed on time and with attention to detail
What We're Looking For (Must-Have)
- Proficiency in AppFolio is mandatory — applicants without this experience will not be considered
- Proven experience handling: Maintenance requests and vendor coordination
- Lease expirations and renewals
- Unit turn / make-ready processes
- Property listings and availability updates
- Minimum B2 English proficiency; C1 preferred
- Excellent spoken and written English
- Strong time management and organizational skills
- Experience with Google Sheets, Docs, Gmail, and Calendar
- Proactive, resourceful, and confident in taking ownership
- Ability to work independently and follow processes accurately
- Prior experience supporting a U.S.-based residential property management company
Why Join Smartland? Competitive pay with room for growth Supportive, professional team Valuable experience in U.S. real estate property management Long-term career advancement opportunities
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