Sales Representative (United States)

Role: Sales Representative and Account Management

Location: Remote + Travel is expected to be approximately 50%, including overnight travel as required.

Interview: Online Interview

Type: Fulltime Only

Position Summary

Alpa BioMed Labs is seeking a motivated and results-driven Sales Representative to expand our client base. This field-based role is responsible for driving new business growing relationships with new leads throughout an assigned multi-state territory.

The ideal candidate is a proactive sales professional who thrives on building relationships, identifying opportunities, and delivering exceptional customer service. This position requires approximately 50% outside sales focused on generating new leads and customers and 50% account management, supporting and expanding existing client relationships.

Key Responsibilities

New Business Development (50%)

• Prospect and develop new business through cold calling, networking, referrals, and in-person visits.
• Identify and pursue opportunities with physician offices, clinics, healthcare providers, employers, laboratories, and other referral sources.
• Schedule and conduct sales presentations highlighting Alpa BioMed Labs' diagnostic testing services.
• Develop and maintain a healthy sales pipeline to achieve monthly and annual sales goals.
• Close new business opportunities.
• Represent the company at industry events, conferences, and networking opportunities.

Account Management (50%)

• Build and maintain strong relationships with new customers.
• Conduct routine account visits to ensure customer satisfaction and identify opportunities for growth.
• Educate clients on new laboratory testing services and service enhancements.
• Collaborate with operations, client services, and billing teams to resolve customer concerns promptly.
• Monitor account activity and develop strategic plans to increase utilization and customer retention.
• Maintain accurate customer records, sales activities, and forecasts using the company's CRM.

Qualifications

• Bachelor's degree preferred or equivalent professional sales experience.
• Sales Representative: Minimum of 3 years of successful outside sales experience.
• Senior Sales Representative: Minimum of 5 years of successful outside sales experience with demonstrated business development success.
• Experience in healthcare, laboratory diagnostics, medical device, physician services, healthcare technology, or other B2B sales environments is preferred.
• Pharmaceutical sales experience is welcome but is not required.
• Proven ability to generate new business while managing and growing existing accounts.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Experience using CRM platforms such as Salesforce or HubSpot.
• Self-motivated with strong organizational and time-management skills.
• Valid driver's license and willingness to travel approximately 50%.