Traffic Control Officer

Details

Location: Brasilia Ave., Kansas City, MO


Compensation: $23/hr


Shift: Open Availability - Seasonal

Requirements:

• Willingness to work in all elements - heat, wind, snow, rain, etc.
• Reliable transportation is required as this is a more remote location, and the bus schedule does not align with the ending of the shift.
• Working holidays is mandatory - the primary focus of this role will be directing holiday traffic.

At LAZ Parking we often say, it's not what we do, it's the way we do it. We're more than just the fastest growing and second largest parking company in the country, we believe that the work we do and how we treat people can really Make a Difference.

LAZ Perks!

• Competitive wages - $23/hr!
• Internal Growth Opportunities are our first priority!
• Pay Activ - On-demand access to earned wages, get up to 50% of your earned wages immediately.
• Paid training & free uniform!

The following programs are available to help support you, free of charge.

• Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
• Smoking Cessation Program

Additional benefits for full-time employees*

• Three tiers of health insurance to meet your needs, vision, dental provided
• Generous Paid Time Off in a positive, work-life balance environment
• Short -Term & Long -Term Disability
• 401K match
• and more!

*available to any PT employee at 6 months of employment, working over 25 hours per week on average.


The Spirit of the Position


The Traffic Control Officer supports the airport by directing traffic at the main terminal to help reduce traffic congestion and direct pedestrians to certain areas.

Principal Job Duties

• Greets and assists the traveling public with a professional and cordial demeanor.
• Direct vehicular and pedestrian traffic at the main terminal of the airport to ensure the curbside is free of unattended vehicles.
• Acts as liaison between the airport, traveling public, tenants, vendors, and ground transportation companies to ensure compliance with local rules and regulations.
• Assists the public with general inquiries, most importantly parking and ground transportation options.
• Work independently and with team members, reporting to a field supervisor.
• Resolve customer complaints in accordance with policies and procedures.
• Respond to incidents and critical situations in a calm, problem solving manner.
• Rely on instructions and pre-established guidelines to perform the functions of the job.
• Ensures the terminal, curbside, and parking areas are aesthetically presentable through monitoring of parking lots, set up and/or remove signs as necessary, sweeping, and removal of trash and debris.

Skills

• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to work independently and multi-task.
• Ability to interpret policies, procedures, and standard business practices.
• Willing to work early mornings, nights, weekends and holidays.
• Establishes and maintains effective working relationships with employees, tenants, other governmental agencies and departments, community, airport users, and the traveling public.
• Demonstrate a sense of urgency and timeliness.
• Must be open to feedback, differing opinions, and other points of view.
• Interpersonal skills are necessary to be courteous of passengers while directing traffic and performing other duties.
• Ability to handle challenging and at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Physical Demands

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 50 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability to bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.


FLSA Status : Non-Exempt


LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.


LAZ Parking participates in E-Verify.